A number of unsuspected challenges set new demands for the social services. These challenges include, for instance, employee turnover or burnouts. Imbalance in the working environment in social services has clear consequences for client relationships. These structural and organizational challenges are encountered by clients. People are not robots – neither social workers, nor clients. In a systematic world, all are connected to each other.
In social work, its context is an unwritten promise and aim that all clients are to be treated equally and met as unique individuals with different life situations.
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