A new era of fan service
I was a Dingo fan when I was young. I first saw them on stage at my hometown vocational school and joined the fan club. My friend and I would share photos of our idols. Today, with social media, fan engagement has transformed into following, liking, and purchasing products. What if fans could be more involved – not just as distant admirers, but as part of a community where they could have a more personal experience and be recognized for their participation? The new internet (Web3) is opening doors to fan services, where tokens enable fans to experience unique experiences, exclusive content, and completely new types of fan services. In this blog, I dive deeper into how Web3 can change the way fans and artists meet. Tokens as a bridge between artist and fan A key challenge in fan relationships is communication. The new internet offers one solution to this challenge in the form of blockchain. The information stored in the blockchain is public, which allows artists to establish a direct connection with their fans by utilizing the fan's unique crypto wallet address. Knowing this address, artists can send their fans digital gifts in the form of tokens. However, it is important to note that the crypto wallet address alone does not contain personal information about the fan, which guarantees the privacy of users. A token is a digital unit that represents value or rights on a blockchain. It can act as a means of payment, a right to use a service, or an ownership interest in an asset, such as special content or services provided by a creator. Tokens act as a bridge in both directions. For example, American rap artist Snoop Dogg has moved his Death Row catalog to a platform called Tune.FM, thereby declaring that the era of Spotify is over. Tune.FM is a decentralized music streaming platform that utilizes blockchain technology and tokens called JAM. When a fan listens to Snoop Dogg's music on Tune.FM, he pays for his listening with tokens. These payments are transferred directly to Snoop Dogg without intermediaries. (Syväluomi 2025.) The payment is very small in nature, the price of one JAM token is approximately 0.0001753 (USD) at the time of writing. Compared to a traditional streaming service, this provides a fairer compensation for the artist by bypassing many intermediaries. Snoop Dogg also gets a direct connection to reward his fans, for example with a token that entitles them to purchase one concert ticket 2 hours before the actual sale starts. Stardust over content creators Traditionally, fan culture has been built around well-known creators and performers. Musicians, actors, and other major stars in entertainment have benefited from fan communities that are willing to purchase fan merchandise directed at them. That connection is nurtured and strengthened through performing. At the same time, many other creative content creators, such as visual artists, writers and designers, have been overshadowed as builders of fan services. Their work has not been based on direct, systematically maintained audience contact in the same way. However, fan services of the new internet can change this situation: they offer new ways to support and fan the creative professionals who traditionally work in the background. Any creative can build their own fan communities, where passionate supporters can participate, influence, and be recognized for their support. Specialized and even unique content can find their own fan base thanks to the global internet. Exclusive tickets – more than just an event ticket Traditionally, an exclusive ticket has meant a front-row seat to a concert, a premiere, or VIP access to a festival. In the new internet world, such tickets can be transformed into digital tokens owned by fans that offer additional benefits. Music and film fans can purchase special tickets that entitle them to, for example, an artist’s soundcheck or a film premiere discussion with the director. For example, Kentucky rapper Jack Harlow has sold VIP tickets to his concerts in the form of NFTs. Compared to regular tickets, the holders of these tickets had, among other things, faster entry and early entry to the concert venue to grab the best seats (see Kubinek 2023; Bincnce 2023; Halonen 2023). Entrepreneur Gary Vaynerchuk has launched the VeeFriends NFT collection. Each NFT grants entry to VeeCon (see VeeCon 2024). The event will run over several days, and the NFTs will serve as both collectibles and access to events hosted by the artist and other community members. For example, Elton John’s Rocket Club NFT membership gives access to the artist’s special photo collections (Sweetio.com), and Snoop Dogg’s The Passport Series NFT gives its owner the opportunity to accompany Snoop Dogg in the backrooms of concert venues and events on his tours (Langston, 2023). Martha Stewart and Quentin Tarantino also have their own NFT communities (Langston, 2021). The content of different VIP events is very diverse. Film fans can participate in NFT-based viewing experiences, where the film's director or lead actors discuss the film with fans. In the theater industry, closed readings can be organized, where fans can follow how a new play is being developed. In literature, VIP events can mean, for example, exclusive literary circles, where an author discusses his works with fans, and designers can invite their fans to design launches, where new collections are presented before official sales. A peek behind the scenes of creative work as a service for fans Especially during the corona years, a digital leap was taken towards remote participation. Zoom, Teams and Google Meet became familiar to many. These also led to the spread of digital artist meetings aimed at fans. There is no need to travel to the meeting, and everyone (including the artist) is physically safe behind their own screen. For example, director Kevin Smith (n.d.) released her film "KillRoy Was Here" in NFT form, giving NFT buyers not only the film but also the opportunity to participate in virtual meet & greets with Smith and access to behind-the-scenes footage. In addition to stars, people also want to meet creative professionals who stay behind the scenes. For example, the meeting site Charitybuzz.com has sold an hour-long Zoom remote meeting with, among others, The Walking Dead director Rosemary Rodriguez (Charitybuzz, 2025). Authors can sell special edition NFT books that entitle them to a private Q&A session, for example regarding alternative story endings. On the non-fiction side, Amanda Cassatt's (2023) Web3 Marketing book came with a limited-time purchase of the book, along with the right to join her private Discord group, where you can meet Amanda and other Web3 marketing developers. Visual artists can offer access to closed art tours that explore the creation stories of their works, while designers can sell limited tickets to prototype exhibitions where fans can provide feedback before the wider launch of products. A new era of fan culture In the Web1 era, mailing lists were collected from fans, in the Web2 era, various social media data and information provided by cookies in website tracking became the source of fan information. In the era of the new internet (web3), blockchain plays a key role in reaching fans. The tokenized services offered by the new internet not only deepen the relationship between artists and audiences, but also expand the concept of who can be fanned and how. Fanning is no longer just a domain dominated by the performing arts – writers, artists and designers can also build their own communities where fans can participate and influence more than before. So perhaps the title of my blog should have been a new era of fan culture instead of a new era of fan services. When I was young, joining the Dingo fan club and sharing photos with a friend, I felt a connection of sorts – even if it was a one-sided fandom. The new internet allows today’s fans to have a deeper and more personal connection with their favorite artists. With the help of blockchain, fans can own digital collectibles, participate directly in events organized by artists, and receive recognition for their activism. This development is transforming fandom from one-way admiration to an interactive community where fans are active participants and influencers. Sources Binance News (2023). Jack Harlow's Concert-Goers Experience Blockchain-Based VIP Tickets. Binance News 5.12.2023. https://www.binance.com/en/square/post/2023-12-05-jack-harlow-s-concert-goers-experience-blockchain-based-vip-tickets-983371762130 Cassatt, A. (2023). Amanda Cassatt on Web3 Marketing and the early days of Ethereum. Decrypt @DecryptMedia 25.10.2023 https://www.youtube.com/watch?v=p-LhIrf7Jco kohdassa 36 min). Charitybuzz (2025). https://www.charitybuzz.com/catalog_items/auction-1-hour-power-meeting-with-walking-dead-director-3129433 Halonen, K. (2023). NFT haastaa konserttien lippubisneksen. Metropolia AMK, LUME blogit 30.8.2023. https://blogit.metropolia.fi/lume/2023/08/30/nft-haastaa-lippubisneksen/ Kubinec, J. (2023). How MITH brought Jack Harlow fans to the blockchain. Blockworks newsletter 2.12.2023. https://blockworks.co/news/jack-harlow-mith-fan-engagement Langston, T. (2021). 15 Celebrities Who Are an Active Part of the NFT Community. NFT Now 10.11.2021. https://nftnow.com/culture/stars-active-in-nft-community/ Langstion T. (2023). Snoop Dogg Takes Fans on ad Digital Journey With New NFT Passport Series. NFT Now 14.6.2023. https://nftnow.com/news/snoop-dogg-takes-fans-on-a-digital-journey-with-new-nft-passport-series/ Smith, K. (n.d.). Kilroy was Here. Katsottu 13.3.2025. https://killroywashere.io/ Sweetio.com (n.d.). Elton John Rocket NFT Club Pass No. 1466. https://sweet.io/listings/pgWR0ajK Syväluomi, V. (2025). Snoop Dogg vie Death Row -kataloginsa Tune.FM:ään -- Soprityn aika on ohi. Klangi 28.2.2025. https://www.klangi.fi/uutiset/snoop-dogg-musiikki-tune-fm-web3-suoratoisto/ VeeCon event (2024). Lippukauppa. https://veecon.co/tickets Katri Halonen (Metropolia AMK) toimii projektipäällikkönä Euroopan unionin osarahoittamassa LUME – Luovat web3-ajassa hankkeessa, jossa keskitytään luovan alan uusiin ansaintamalleihin.
Forget the band shirt – new products for digital fandom
Traditional fan merchandise, such as shirts, posters and vinyl records, have been an important source of income for artists for decades. My teenage years were marked by experiences at gigs where I walked out as the proud new owner of a genuine band shirt, which my parents thought was a bit overpriced. Wearing it, I declared my fandom and that I was “there” at an important concert. When we jump to 2025, I may no longer have shirts in my closet. However, I want to support the band. Perhaps more and more people will buy fan merchandise as NFTs instead of shirts. In this blog, I will consider what NFT-based fan merchandise is like. What are NFT fan merchandise? NFT (Non-Fungible Token) is a unique digital product whose data is stored on a blockchain that serves as proof of ownership of the product. For example, a typical fan product, a poster, can be illustrated as follows: A poster is an image printed on paper. An NFT is like a digital original of that poster, but its authenticity and ownership are recorded on the blockchain. The blockchain is an open, decentralized ledger maintained by networks. The information stored on the blockchain tells you that the digital poster in question is an official edition from the collection of the band I admire and that my payment is going to the right party. NFTs can be digital art, music, or video footage, and can be bought, sold, and traded like physical collectibles. Sales often occur directly from artist to fan, without long chains of intermediaries. For example, American rap musician Snoop Dogg has made extensive use of NFT technology as part of his fan merchandise. He has released exclusive songs, digital artwork, and fan-owned products such as virtual merchandise in NFT format. He has also designed over 10,000 digital characters that make up The Doggies avatar collection (CNBCTV18, 2023). This creates a new, decentralized revenue stream for the artist without traditional intermediaries. When digital art meets ownership NFT technology has also transformed the digital art scene. For example, Australian 3D artist Andrew Price, founder of the popular YouTube channel Blender Guru, has used NFTs to sell his digital works directly to his fans. He became particularly famous for his NFT mosaic of 3D-modeled doughnuts (Lampel, 2024). The doughnuts were sold at auction without traditional intermediaries, and the sale brought the artist $18,000. Price’s case demonstrates how NFTs can serve as a means for artists to monetize their digital work and offer fans the opportunity to support their favorite artist by owning a unique digital piece. Compared to traditional commerce, the chain between artist and fan is typically much shorter – sometimes without intermediaries at all. Digital art is easily copied and shared, which has made its commercialization challenging. Crypto art utilizes NFT technology, which allows the origin and ownership of works to be verified. However, there are challenges in this field as well. For example, a person may sell an NFT to which they do not have the rights, or it may be a fake. Furthermore, ownership of an NFT is often only a link to the actual work, making ownership of the product dependent on the maintenance of the blockchain and the external storage service containing the work. (Rivero Moreno, 2024) Exclusivity and limited editions of NFT products NFT technology enables limited editions, which increases the value of products. For example, the number of NFT products aimed at fans has been limited to 500 pieces, allowing fans to compete to obtain them. This limited availability model has traditionally been used in vinyl releases and special editions, for example, but in the NFT world it is possible without physical production. Finnish fashion and virtual fashion designer Wilma Kurumaa, aka Kalista, is an interesting example of NFT fan products. Kalista has created NFT-based clothing. Fans can wear these clothes, for example, in the metaverse with their own avatars (Hero, 2025). This shows how NFT products can expand from mere images and audio recordings to interactive and usable digital products. Many NFT products contain both a physical and a digital component, i.e. are phygital. In this case, the NFT proves authenticity, ownership and ownership history - all of which are available for anyone to view on an open blockchain. The new market for phygital fan products T-shirts, pins and posters have been replaced by digital fan products with content that differs from what is customary. Artists can create fan products that are interactive and immersive experiences. NFT fan products can offer fans, for example, a personal digital artwork that includes the artist's signature, a unique animation or handwritten lyrics to a song. This adds value and uniqueness to NFT fan products, making them desirable collectibles. The content of phygital fan products has diversified with the development of digital technology. For example, Julien’s Auctions has sold phygital NFT products (i.e., NFTs that include a physical object and an NFT that proves ownership and origin) including Victoria Beckham’s evening gowns, Barack Obama’s golf shoes, and Leonard Cohen’s old front door key to his home on the Greek island of Hydra (Julien’s Auctions, 2025). Band shirts have moved on to a diverse, often unique world of fan products, where the NFT acts as a proof of authenticity and is a key part of the value of the fan product. Screenshots of the phygital products being sold at Julien's Auction NFT auction Fan shirt: a piece of the past or a future of fandom? NFT technology is still evolving, and there are many opportunities and risks surrounding it. Scams, challenges in understanding the technology, and market volatility can make it difficult for artists to transition to NFT fan products. However, when implemented well, NFTs can provide a more sustainable and fairer revenue model for artists who want to take advantage of the new opportunities offered by the technology (see Wolff, 2025). I'm still proud of my old band shirts. The stains on the prints are especially important. At the same time, the NFT world offers something I couldn't imagine before. It could mean access behind the scenes, exclusive experiences, or digital memories that can't be copied. Fandom isn't going away - it's just changing with the digital age. Or maybe my shirts are finding a new market where I could sell my old worn t-shirt as a phygital product to the highest bidder? SOURCES CNBCTV18.com (2023). 5 crypto and NFT projects that Snoop Dogg has been involved with. CNBTTV18 uutiset, 2.3.2023. https://www.cnbctv18.com/cryptocurrency/5-crypto-and-nft-projects-that-snoop-dogg-has-been-involved-with-16079141.htm Chalmers, D., Fisch, C. & Matthews, R. , Quinn, William & Recker, J. (2022). "Beyond the bubble: Will NFTs and digital proof of ownership empower creative industry entrepreneurs?," Journal of Business Venturing Insights, Elsevier, vol. 17(C). Hero, Laura-Maija (2025). Kalista ja muotiliiketoiminta web3 ajassa. Metropolia ammattikorkeakoulu, LUME-hankkeen blogi 15.1.2025. https://blogit.metropolia.fi/lume/2025/01/15/kalista-ja-muotiliiketoiminta-web3-ajassa/ Julien’s Auctions (2025). Lampel, J. (2024). What's New with Blender Guru ft. Andrew Price. CGcookie.com podcast 31.10.2024. Rivero Moreno, L. (2024). Art on the chain? On the possibilities of new media art preservation on the Web3. Digital Creativity, 35(3), 221-233. Wolff, M (2024). Web3: Huoli digitalisoitumisesta on ymmärrettävää. Metropolia ammattikorkeakoulu, LUME-hankkeen blogi 17.12.2024. https://blogit.metropolia.fi/lume/2024/12/17/web3-huoli-digitalisoitumisesta-on-ymmarrettavaa/ Katri Halonen (Metropolia AMK) toimii projektipäällikkönä Euroopan unionin osarahoittamassa LUME – Luovat web3-ajassa hankkeessa, jossa keskitytään luovan alan uusiin ansaintamalleihin.
Smart contracts for artists: An easy way to earn or a carefully considered risk?
Artist Emmi sat in a café, scrolling through her phone thoughtfully. She had been selling her art for years through traditional means – through galleries and commissioned works. She found herself thinking about the same problem more and more often: how could she make a more sustainable living from art? Then Emmi came across smart contracts. They allowed her to attach a piece of art to a digital contract that would ensure she would automatically receive a share of every resale of the piece. No negotiations, no sending invoices – just a clear, programmed model that took care of her rights. Emmi decided to try it out. She created her first digital series of works and attached a smart contract to it, which guaranteed her a 10% royalty on every resale. Sales were slow at first, but soon one of her works changed hands – and an automatic payment was made to her account without her having to do anything. This encouraged her to go even further in her experiments. However, the more Emmi learned about the subject, the more she realized that smart contracts are not risk-free. Implementing them requires consideration, understanding and preparation for potential pitfalls. Smart contracts open up a new way of earning Smart contracts are programmed agreements that automatically execute agreed-upon terms on the blockchain (Soon, 2024). This means that the artist does not have to negotiate separately how to receive payments or worry about how their works move through the market. The technology does it for them. One of the most significant advantages is the possibility of earning from the increase in the value of the work also in the so-called secondary market. Traditionally in the field of fine arts, when a work of art is sold, its ownership is transferred to the new buyer, and the artist no longer benefits from possible future resales. With the help of smart contracts, the artist can set an automatic royalty in the terms of the contract, which is paid to him for each new sale. In this way, he receives a share of the increase in the value of his work in the long term. (Murat et al. 2024, EU Blockchain Observatory and Forum 2023, EU Blockchain Ecosystem Developments 3, 2024.) A new kind of protection Payment security is also something that Emmi, like many other creative professionals, is used to stressing about. Invoices get stuck, payments get delayed, and you have to ask for them repeatedly. Smart contracts eliminate this worry: when pre-agreed conditions are met, payment occurs automatically without intermediaries or separate approval. Additionally, smart contracts offer a completely new level of protection for digital works. Blockchain technology allows a work of art to be registered in a way that its origin can always be verified. This reduces piracy and makes counterfeiting virtually impossible, as every transaction is permanently recorded and publicly visible. This is especially important for artists who sell digital works and want to ensure that the authenticity and ownership of their work can be easily verified. Overall, smart contracts can offer creatives like Emmi a new way to manage their rights and revenues without being tied to traditional and often rigid contractual models. The possibilities are attractive, but as with any new technology, there are also challenges and risks that need to be understood before full-scale adoption. (Murat et al. 2024, EU Blockchain Observatory and Forum 2023, EU Blockchain Ecosystem Developments 3, 2024) …and a new kind of vulnerability One of the first things Emmi learned was that once a smart contract is stored on the blockchain, it cannot be changed as easily as a traditional contract. Once a contract is made, it is really made. If you wanted to change the terms, for example by increasing the royalty, you would probably need a completely new contract (EU Blockchain Ecosystem Developments 3, 2024). This meant that even a small error in the contract code could be costly. In the traditional world, contracts can be renegotiated, but in a smart contract, the code is the law – and it is implemented exactly as it is written. The error can also be in the code. For example, in 2016, an attacker exploited a vulnerability in the code of the DAO organization’s smart contract to transfer about 3.6 million ether (ETH), which at the time was worth about 50 million US dollars (The DAO, 2024). The role of smart contracts in terms of traditional legal frameworks is uncertain. Smart contracts do not always fit into traditional legal frameworks, and in many countries it is not yet clear how disputes are resolved. This made their use riskier, as the security of the traditional legal system is not always available and it is not even necessarily known which country's legal protection would be used. In blockchains, there are also no guarantees that everyone will act fairly. The changing roles of cultural producers Smart contracts are associated with the idea of reducing the role of intermediaries. Traditionally, art sales have involved multiple actors – galleries, agents and other intermediaries – who take a share of the proceeds. When a smart contract manages payment transactions directly between buyer and seller, the artist can receive a larger share of the sales proceeds without having to negotiate commissions or fees. However, it is unlikely that the intermediary layer will disappear completely. Technological change will bring new job roles – also for cultural producers. They can develop new services that support the interaction between artists and audiences. Artists like Emmi need help in implementing these tools, and cultural producers can be key actors in helping them build sustainable and innovative revenue models. Choosing a blockchain platform and minimizing the risks of smart contracts may become new tasks (see Soon 2024). Traditionally, creatives have outsourced technical and commercial processes to intermediaries in order to focus on their creative work. While Emmi may find it challenging to find a physical gallery for her works, finding digital marketplaces may be easier. However, just as in the physical world, reaching the right audience in the digital environment is a key challenge. Perhaps the smart contract managers of the future will know marketplaces so well that they can help creative content creators find the right environment for their work. They can also draft smart contracts in such a way that their terms optimize the artist’s earning potential. Is it worth trying? Smart contracts offer many benefits to creatives, especially in terms of automated payments and resale revenue. However, their use still comes with many challenges, especially legal ambiguities and security risks. Therefore, before moving to smart contracts, it is important to ensure that the content of the contracts is properly programmed and that users understand the potential limitations of the technology. Smart contracts are not a solution to all problems, but they can offer creatives new and interesting revenue models, especially in the digital environment. They are best suited to situations where revenue is based on secondary markets, automatic payments or the management of digital works. Technology can be a powerful tool, but only when used consciously. For creatives, smart contracts can offer new revenue opportunities – but using them requires understanding, care and a bit of healthy skepticism. Perhaps the advice for Emmi and others like her could be: be cautious. It would be best to use only verified and proven contract templates and start small. Feel free to test low-risk use cases on reliable platforms and ensure the quality of the contract. Technology doesn't have to be scary – when understood and used correctly, it can be a powerful tool for building the future of art and creative work. SOURCES EU Blockchain Ecosystem Developments 3 (2024). EU Blockchain Observatory and Forum raportti.https://blockchain-observatory.ec.europa.eu/publications/eu-blockchain-ecosystem-developments-3_en Smart Contracts Report (2023). EU Blockchain Observatory and Forum. European Comission. https://blockchain-observatory.ec.europa.eu/news/smart-contracts-report-2023-03-13_en Soon, M. (2024). Älysopimusalustat ja niiden eroavaisuudet. Norhcrypto blogi 10.7.2024. https://www.northcrypto.com/learn/blog/alysopimusalustat-ja-niiden-eroavaisuudet The DAO (2024). Wikipedia. https://en.wikipedia.org/wiki/The_DAO?utm_source=chatgpt.com Tunc, M., Cavusoglu, H. & Zheng, Z. (2024) Resale Royalty in Non-Fungible Token Marketplaces: Blessing or Burden for Creators and Platforms?. Information Systems Research. https://doi.org/10.1287/isre.2023.0035 Blogin on kirjoittanut Euroopan unionin osarahoittaman LUME - Luovat web3-ajassa -hankkeen projektipäällikkö Katri Halonen Metropolia Ammattikorkeakoulusta.
Tämän blogin kirjoituksia ja toimitustyötä on tuettu vuoden 2023 loppuun asti Euroopan unionin sosiaalirahaston Luovat metaversumissa esiselvityksen osarahoituksen avulla ja vuoden 2024 alusta Euroopan unionin sosiaalirahaston osarahoittaman LUME – luovat web3-ajassa -hankkeen avulla.
Tässä blogissa käydään ammattilaiskeskustelua web3 kehittymisen myötä avautuvista uusista toiminta- ja ansaintamahdollisuuksista sekä ajankohtaisista ilmiöistä. Blogissa julkaistaan asiantuntijatekstejä, haastatteluja ja kantaa ottavia tekstejä, videoita, podcasteja tai niiden yhdistelmiä. Kirjoittajat ovat Metropolian ja sen yhteistyöorganisaatioiden asiantuntijoita. Haluatko julkaista Luovat web3 ajassa -blogissa? Ota yhteys päätoimittajaan sähköpostitse.
– Katri Halonen (päätoimittaja), yliopettaja, Metropolia Ammattikorkeakoulu, katri.halonen@metropolia.fi, p. 050 362 6407
– Leena Björkqvist, lehtori, Metropolia Ammattikorkeakoulu
– Jyrki Simovaara, lehtori, Humanistinen ammattikorkeakoulu
– Mayreth Wolff, lehtori Humanistinen ammattikorkeakoulu
Sähköpostiosoitteet: etunimi.sukunimi@metropolia.fi
Toimituskunta toimittaa Luovat web3 ajassa -blogin sisällöt ennen julkaisua.
Haluatko julkaista Luovat web3 ajassa -blogissa? Lue oheiset ohjeet (pdf) ja ota yhteys päätoimittajaan sähköpostitse.
Termipankki on tehty navigointiohjeeksi Metaversumiin.
AI ansaintalogiikka bitcoin Coldplay DAO Digital heritage digitalisaatio esineiden internet ESR osarahoitus fani fanit ikäpolvet inkluusio IoMusT IoT johtaja kesä2025 konsertti krypto kulttuurituotanto lippu lohkoketju luovat alat metaverse Metaversumi musiikki NFT satoshi sijoittaminen sustainability tasa-arvo tekoäly tokeni web3 Web3.0 yhteisöllisyys älysopimus