From Time Management to Focus Management

8.11.2024
Usman Khanzada
http://A%20hand%20holding%20a%20lense%20over%20a%20landscape.

It is common knowledge that effective time management is the skill of following a well-structured plan. It is typically done by breaking your day down into hours and minutes, setting priorities, and using to-do lists and schedules to keep track of everything. Still, many people find themselves overwhelmed, distracted, and unable to produce significant outcomes even if they allocate hours and minutes painstakingly.

In reality, the problem may be not with our time management but with our attention and concentration. Here is when focus management becomes useful. While time management sees the clock, focus management considers the mind and shifts the emphasis from hours to cognitive resource management.

In this blog Metropolia’s MBI alumnus Usman Khanzada’s provides viewpoints for enhancing focus management both in business and in personal life. Get ready for some valuable tips ahead!

Business Perspective

The business world clearly shows the need to change from time management to focus management.

Focus increases strategic alignment:

Leaders and companies realize that success depends on matching activities with strategic objectives (13). In other words, focus management is about accomplishing the right things, not just checking tasks off your list (14). If we take this perspective, concentration management becomes a potent leadership technique rather than only a personal productivity tool. Focus management ensures that individuals and teams are engaged in activities that match with organization´s priorities and goals.

Focus helps value-based productivity:

Focus management separates high-value and low-value activities, unlike time management, which either sees all chores as equally relevant, or even leads to people doing low-impact tasks, just to check tasks off the list. On the contrary, those who embrace focus management foster a culture of purpose-driven productivity whereby every chore fits a more general goal. It stresses highly impactful activities that promote value creation and success.

If only we can articulate this difference clearly, it can help people devote their time to activities that provide significant results, including strategic planning, problem-solving, and value creation. After all, along-term success in any company depends on the quality of work done, rather than the mere volume of activities completed.

KPIs Perspective & Quantifiable Results

Focus management has concrete advantages measured in numerous spheres. Businesses that have embraced focus management claim higher quality of work, more output, and better innovation results (11,12). Studies have demonstrated that employees who manage their attention instead of merely their time show better key performance indicators (KPIs). According to HBR (9), employees who used concentration management tactics, including deep work and distraction reduction, were 40% more productive than those who depended just on time management approaches. As focus management lets people participate in deep, continuous thought, it has been connected to better problem-solving capacity. In a society where creative problem-solving and invention are ever more valuable, the capacity for concentration is turning into a competitive advantage. (13).

Furthermore, these employees who practice focus management also demonstrate higher job satisfaction and reduced stress, which further points to the notion that good concentration management increases output and improves well-being (8).

Which Tools Can Help in Focus Management?

Several techniques and frameworks can be applied to support focus management so that to enable practical, effective work and better production:

  • EisenhowerMatrix: This tool ranks chores according to priority and urgency, but from the perspective of focus management, it stresses spending time on activities that are important but not urgent, therefore promoting long-term value generation. (8)
  • The Pomodoro Technique: Originally used for time management, this method can be modified for focus management via serious work free from distractions using each Pomodoro (25-minute block) (3,8).
  • OKRs (Objectives and Key Results): Setting well-defined, focused OKRs helps people and teams match their efforts with organizational objectives, ensuring that their focus is on high-impact work. (10)
  • Cognitive Load Theory:

Cognitive Load Theory by educational psychologist John Sweller suggests that people have limited capacity for information processing. Learning and task performance degrade when cognitive overload increases. Controlling cognitive load involves screening distractions and concentrating on a few high-priority tasks.

However, as with any other tool, the use of these tools and approaches will require personalization. Unlike strict time management strategies, focus management can be tailored to match positions, personalities, and working styles. For instance, while extroverts would like shorter, more active focus sessions, introverts might gain from longer stretches of intense work. Organizations can build a more inclusive and efficient productivity culture by promoting customization of focus management to fit particular demands.

How Can Focus Management Help Me?

Focus management helps us to direct our cognitive resources toward significant, high-impact activities instead of spreading them around several less important chores. Optimizing our focus helps to regulate cognitive load, improve problem-solving, give space to creativity, and improve task completion. Focus management can help us immediately in at least two situations:

In Remote Work and Hybrid Models:

Remote and hybrid work has made concentration management more important than ever. Employees must learn self-management outside the conventional office environment and its structures. Without the conventional office structure, staff members are more prone to distractions and thus more responsible for controlling their priorities and attention. Performance can be readily disrupted by distractions including phones, social media, and household interruptions. By fostering disciplined attention, focus management helps people to overcome these challenges and keep engaged even in the absence of outside control. Telecommuters can keep on target and reduce distractions by means of strategies such as establishing limits for phone use, arranging social media breaks, and designating a specific workstation.

In maintaining well-being and mental health:

Focus management can be a tool for improving well-being as much as increasing work production. It is common knowledge that constant effort to optimize time in high-stress situations could cause burnout and tension. By encouraging deeper involvement with fewer chores, focus management helps to regulate cognitive load and promote a more sustainable production method. Even in difficult jobs, people can find balance and fulfilment by focusing on what counts.

Ultimately, focus management can signify a fundamental change in our approach to production, giving meaningful, high impact work top priority above only time management. As companies change, leaders must embrace this attitude to inspire innovation, improve well-being, and align tasks with strategic goals. Those who welcome this change will increase performance and foster a more involved, purpose-driven staff, orienting their companies for long-term expansion in the modern, vibrant workplace.

About the author:

Usman Khanzada is an alumnus of Business Informatics Master´s programme (2020). He is a seasoned professional in project management with a strong interest in sustainability. Usman writes blogs, participates in events, and often contributes as a guest lecturer to Metropolia´s student community.

Reference list:

  1. Steinhorst, C. (2024) The Fallacy of Time Management: Why It’s Time to Rethink Productivity. Forbes. Available at: https://www.forbes.com/sites/curtsteinhorst/2024/01/23/the-fallacy-of-time-management-why-its-time-to-rethink-productivity/ [Accessed 1 September 2024].
  2. De Silva, S. (2023) The Secret to Productivity: Focus on Energy Management, Not Time Management. Medium. Available at: https://medium.com/@sandun04silva98/the-secret-to-productivity-focus-on-energy-management-not-time-management-54ec6f54f29a [Accessed 1 September 2024].
  3. Cope, S. (2023) Time Management Strategies. Upwork. Available at: https://www.upwork.com/resources/time-management-strategies [Accessed 1 September 2024].
  4. ICG, Innovative Construction Group (2023) Time Management Strategies for Success. ICG Builds. Available at: https://www.icgbuilds.com/time-management-strategies-for-success/ [Accessed 4 September 2024].
  5. Vanessa M. (2023) The Shift from Time Management to Energy Management. LinkedIn. Available at: https://www.linkedin.com/pulse/shift-from-time-management-energy-vanessa-murphy-fcphr-fcipd/ [Accessed 4 September 2024].
  6. Jarret, C. (2020) Cognitive Load Theory: Explaining Our Fight for Focus. BBC. Available at: https://www.bbc.com/worklife/article/20201103-cognitive-load-theory-explaining-our-fight-for-focus [Accessed 5 September 2024].
  7. Martins, J. (2023) Time Management Tips. Asana. Available at: https://asana.com/resources/time-management-tips [Accessed 9 September 2024].
  8. Goldstein, T. (2023) Mastering the Clock: A Rich Perspective on Time Management. LinkedIn. Available at: https://www.linkedin.com/pulse/mastering-clock-rich-perspective-time-management-tom-goldstein-yczze/ [Accessed 9 September 2024].
  9. Dierdorff, E.C. (2020) Time management is about more than life hacks. (Harvard Business Review. Available at: https://hbr.org/2020/01/time-management-is-about-more-than-life-hacks [Accessed 1 September 2024].
  10. Martins, J. (2024) What are OKRs? Meaning and benefits of objectives and key results. Available at: https://asana.com/resources/okr-meaning [Accessed 3 September 2024].
  11. Investopedia (n.d.) Key performance indicator (KPI). Available at: https://www.investopedia.com/terms/k/kpi.asp [Accessed 3 September 2024].
  12. LinkedIn (n.d.) How can you use KPIs to improve time management? Available at: https://www.linkedin.com/advice/1/how-can-you-use-kpis-improve-time-management-154ne#:~:text=KPIs%20are%20measurable%20values%20that,quality%2C%20efficiency%2C%20or%20profitability [Accessed 3 September 2024].
  13. (2014). Connecting strategy, goals, and meaningful purpose. Available at: https://www.mckinsey.com/capabilities/operations/our-insights/connecting-strategy-goals-and-meaningful-purpose [Accessed 22 Oct. 2024].
  14. Evanish, J. (2023) 8 Ways Priority Management Trumps Time Management. Get Lighthouse, Inc. Available at: https://getlighthouse.com/blog/priority-management-trumps-time-management/ (Accessed: 22 October 2024).
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Theory and Practice Go Hand in Hand in UAS Studies
30.1.2025 Masterminds - Maisteriainesta
Bridging Worlds & A Journey of Growth Only imagine being uprooted from one's life, leaving behind everything that was familiar, and stepping into an entirely new culture for higher education. It was not only the academic ambition per se, but also a leap of faith. This was where I stood at the crossroads of being an accomplished banking professional and yet a fresh student from Sri Lanka, when entering Finland with a resolution to grow, evolve, and thrive. This was the reason, when choosing to study at Metropolia University of Applied Sciences, why it was so critical for me that this university would have a different approach to learning. I wanted a blend of theory and practical application to prepare my for the real world. It was a promise of not only academic insights but also of a holistic face-lift to my professional trajectory and personal journey. Why Finland? Why Metropolia? These were some of my many questions. I did my choice for reasons including Finland being ranked high in education and Metropolia for connecting the gap between theoretical and practical learning. I chose to risk and go ahead with the application. With more than 18 years of work experience in the banking arena, I grew deeply interested in data analytics and operations efficiency. The Master's programme in Business Informatics at Metropolia was appealing not just for its industry relevance, but also for its practical application and problem-solving approach. Challenges and Triumphs: The First Steps Moving to Finland with my family was not an easy decision, as it would mean leaving behind a well-settled life and starting afresh. But this challenge was simultaneously an opportunity: the possibility of exposing ourselves to a new culture, new ideas, and new opportunities. It all started with a journey of unexpected hurdles. Due to visa delays, I had to begin my studies remotely from Sri Lanka. What could have been an intimidating experience was relatively easy, thanks to the support from Metropolia. Online classes were well structured, keeping everyone engaged and moving forward in a fruitful direction, which the university itself clearly showing the ways how to stay connected and take part in the activities online. Meanwhile, during this period, I also tried on my own initiative to complement my learning with additional activities and completed some optional courses in AI. Such a proactive approach allowed me not only to be on schedule but also enhanced my knowledge of emerging technologies, which proved so valuable later on when I was working on the thesis. Settling in Finland When my family and I finally arrived in Finland, the culture was warm in Reception and welcoming. 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It offered opportunities for professional certifications (in Project Management and in Power BI), study tours, and company visits, which made it into a more diverse learning experience and enhanced both my knowledge and skills. This unique blend of academic theory and hands-on application, hallmarks of UAS studies, prepared me for real-world challenges, bridging the gap between classroom learning and workplace demands. The Thesis Experience The culmination of my studies was the completion of my thesis and the project was a real test of everything I had learned at Metropolia. The autumn semester was particularly demanding, as personal challenges tested my resolve. Although I began my thesis work early, the last two months became a race against time. With all credits except my thesis completed, I faced a pivotal decision: to graduate in December or postpone it for one more semester, until next June. The unwavering support of my thesis supervisor and the staff of the Master’s degree programme in Business Informatics, was the turning point. Their professional guidance, empathetic approach, and steadfast encouragement were instrumental in helping me overcome the odds. They exemplified how Metropolia’s faculty truly invests in the success of their students, ensuring no one is left behind. Their belief in my potential and their determination to see me succeed pushed me toward the finish line. It is their guidance, combined with the practical learning approach of Metropolia, that allowed me to complete not only my thesis but also to deliver meaningful results. Reflections & Lessons Learned Looking back, my time at Metropolia has been a journey of growth, resilience, and discovery. Here are some of the key lessons I have taken away: Adaptability is Key: Whether it is starting your studies remotely or integrating into a new culture, flexibility and willingness to adapt are essential. 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Mielenterveyshoitotyön osaamistarpeet ensihoidossa

 http://Ambulanssin%20kylki,%20jossa%20näkyy%20puhelinnumero%20112.
4.11.2024 Masterminds - Maisteriainesta
Mielenterveysongelmat lisääntyvät maailmanlaajuisesti. Ensihoidossa kohdataan yhä useammin mielenterveysongelmia (1). Mielenterveysongelmien lisääntyminen ensihoidossa näkyy tehtävämäärän kasvuna (2). Ensihoitajat ovat usein psyykkisesti sairastuneen ensimmäinen kontakti. Ensihoitajilla ei kuitenkaan välttämättä ole riittävästi tietoa eikä taitoja hoitaa psyykkisesti sairaita potilaita (3). Tarvittua tietoa aiheesta tuo esille Metropoliassa laadittu YAMK-opinnäytetyö, jossa kartoitettiin kirjallisuuskatsauksen avulla mielenterveyshoitotyön osaamistarpeita ensihoidossa. Psykiatrisen ensihoitoyksikön pilotti Pirkanmaalla Psykiatrisen ensihoitoyksikön pilotti alkoi Pirkanmaalla ympärivuorokautisena 1.10.2023. Ympärivuorokautinen pilotti kesti puoli vuotta (4). Puolen vuoden pilotin aikana yksikkö ajoi 1300 tehtävää, näistä oli 1020 mielenterveystehtävää. Yksikköä hälytettiin myös kiireellisille tehtäville lähimpänä yksikkönä (5). Ensimmäisen kerran psykiatrista ensihoitoyksikköä pilotoitiin keväällä 2022. Silloin pilotti toimi 12 tuntia vuorokaudessa kuukauden ajan. Pirkanmaalla on vuosittain n. 4500 mielenterveystehtävää, joista noin puolet jätetään kuljettamatta (4). Pilotin aikana potilasryhminä olivat ahdistuneisuus, itsetuhoisuus, lapset ja nuoret, muistisairauksien aiheuttamat ongelmat, sosiaaliset hätätilanteet, päihteiden aiheuttamat ongelmat ja kärjistyneet mielenterveyden haasteet (6). Potilaiden kanssa voitiin viettää enemmän aikaa psykiatrisessa ensihoitoyksikössä, kun normaalissa ensihoitoyksikössä (4). Kuljettamatta jätetyt potilaat saivat hoitoon ohjausta tai ohjausta omien hoitokontaktiensa piiriin (5). Pirkanmaalla toimineen psykiatrisen ensihoitoyksikön pilottia varten tarvittiin tietoa ensihoitajan mielenterveyshoitotyön osaamistarpeista. Pirkanmaan hyvinvointialueen ensihoitopalvelut tilasi YAMK-opinnäytetyön aiheesta. Opinnäytetyön työn toteutti Mika Käpynen ja työn ohjaajana toimi Jukka Kesänen. Ensihoitajien mielenterveyshoitotyön osaamistarpeet ensihoidossa Lisätäkseen ymmärrystä mielenterveyshoitotyön osaamistarpeista Käpynen toteutti opinnäytetyössään (2024) kirjallisuuskatsauksen. Käpynen löysi scoping-katsauksena toteutettussa kirjallisuuskatsauksessa tietokantahaulla ja manuaalisella haulla 20 englanninkielistä tutkimusartikkelia, jotka hän analysoi sisällönanalyysilla. Suomalaisia tutkimuksia aiheesta ei löytynyt. Kansainväliset tutkimukset käsittelivät ensihoitajien asenteita ja kokemuksia mielenterveyspotilaan hoidosta ensihoidossa. Lisäksi tutkimusartikkeleissa kuvattiin potilaiden kokemuksia saamastaan hoidosta ensihoidossa. Mielenterveyshoitotyön osaamistarpeet muodostettiin tutkimusartikkeleissa tiedonantajina toimineiden ensihoitajien, psykiatrisessa ensihoitoyksikössä työskentelevien psykiatristen sairaanhoitajien ja kolmen psykiatrisessa päivystyksessä työskentelevän sairaanhoitajan työssään kohtaamien haasteiden ja kokemuksien perusteelta. Lisäksi osaamistarpeita muodostettiin myös tutkimusartikkeleissa ilmi tulleiden potilaiden, sekä yhden läheisen kokemuksista saamastaan hoidosta ensihoidossa. Tiedot, taidot ja asenteet Käpysen opinnäytetyön (2024) perusteella ensihoitajien osaamistarpeet kohdistuivat tietoihin, taitoihin ja asenteisin. Ensihoitaja tarvitsee tietoa psyykkisistä sairauksista ja mielenterveysongelmista, sekä psykiatrisen potilaan hoitamisesta. Psykiatrisen potilaan hoitamisesta tulisi tietää mm. hoitovaihtoehdoista ja hoitopaikoista sekä ikäihmisten psykiatrisesta ja psykososiaalisesta hoitamisesta. Lisäksi tarvitaan tietoa psykiatrisen potilaan arvioinnista ja mielenterveyslainsäädännöstä. Arvioinnissa tulee huomioida psykiatrisen potilaan hoidon protokolla. Ensihoidossa tarvittavat ensihoitajien taidot olivat erittäin moninaiset, sillä kirjallisuudesta tunnistettiin lähes viisikymmentä yksittäistä taitoa. Taidoista tarpeellisia ovat vuorovaikutustaidot, hoidon tarpeen arviointitaidot, turvallisuustaidot, yhteistyötaidot, ohjaustaidot, tunteidenhallintataidot, ensihoidon interventiot, kirjaamis- ja raportointitaidot, päätöksentekotaidot sekä osaamisen kehittämisen ja työkyvystä huolehtimisentaidot. Vuorovaikutustaitoihin kuuluu mm. luottamuksen luominen, kommunikointi ja vahvat ihmissuhdetaidot. Kommunikointiin liittyy esimerkiksi ajan käyttäminen potilaan kohtaamiseen, empaattinen suhtautuminen, kuunteleminen sekä keskustelutaidot. Yleiskuvan muodostaminen potilaan tilanteesta ja arviointityökalun käyttäminen potilaan tilan arvioinnissa ovat esimerkkejä hoidon tarpeen arviointitaidoista. Mielenterveyspotilaan ensihoidossa tulee varautua esimerkiksi potilaan odottamattomiin reaktioihin ja estää tilanteiden kärjistyminen sekä huomioida henkilökohtainen turvallisuus. Ensihoidossa tehdään yhteistyötä muiden viranomaisten kanssa, potilaan ja hänen läheistensä sekä työparin kanssa. Mielenterveystehtävillä potilaalle annetaan kuljettamatta jättämisen yhteydessä hoito-ohjeita ja hoitoon ohjausta. Ensihoitajien tunteidenhallintataitoihin liittyy muutoksiin sopeutuminen stressaavissa tilanteissa ja turhautumisen välttäminen mielenterveyspotilaita kohtaan sekä tunteiden hallinta selviytymismekanismien avulla, joita ovat esimerkiksi huumori. Ensihoidon interventioita ovat mm. selkeiden rajojen asettaminen ja omaisten osallistaminen sekä mielenterveyspotilaan oloa helpottavien asioiden ehdottaminen. Mielenterveyspotilaan kohdalla kirjaamis- ja raportointitaitoja ovat esimerkiksi selkeä viestintä päivystyksen henkilökunnalle potilasta hoitoon luovutettaessa ja itsemurha-ajatusten dokumentointi. Potilaan päätöksentekoon osallistumisen mahdollistaminen ja itsetuhoisten potilaiden hoitoa koskeva päätöksenteko sekä lääkärin arvion käyttäminen itsetuhoisen potilaan kuljetuspäätöksen teossa kuuluvat päätöksentekotaitoihin. Osaamista tulee kehittää kouluttautumalla ja työkyvystä huolehtia pyytämällä jälkipuintia tarvittaessa. Asennetasolla ensihoidossa olennaisia ovat ensihoitajien ennakkokäsitykset, mielenterveysongelmiin ja psyykkisiin sairauksiin suhtautuminen, sekä mielenterveys- ja päihdepotilaisiin suhtautuminen. Ensihoitajien ennakkokäsitykset saattavat vaikuttaa negatiivisesti potilaskohtaamisiin, joten ne on tärkeää tiedostaa ja varmistaa, että ne eivät vaikuta hoitotyössä. Mielenterveystehtävät ovat osa ensihoitoa ja mielenterveyspotilaita kuuluu pitää tasavertaisina muihin potilaisiin nähden. Kunnioittava suhtautuminen psyykkisesti sairaita potilaita kohtaan on ensiarvoisen tärkeää. Mielenterveyshoitotyön lisäkoulutus ja jatkotutkimus on tarpeen ensihoidossa Mielenterveyshoitotyön osaamistarpeet ensihoidossa sisältävät useita laaja-alaisia tietoihin, taitoihin sekä asenteisiin liittyviä tarpeita. Ensihoidon johtamisessa on tarpeen kiinnittää huomiota mielenterveyshoitotyön koulutuksen lisäämiseen. Tämä edellyttää myös, että ensihoitoon kohdennetaan riittävästi resursseja. Ensihoidossa mielenterveyshoitotyön lisäkoulutus on tärkeää, jolloin potilaiden hoitokin on laadukkaampaa. Näin mielenterveysongelmaisia voidaan ohjata tarkoituksen mukaisiin hoitopaikkoihin ja myös päivystyksen työkuorma vähenee (7). Psykiatrisen ensihoitoyksikön toiminnan avulla olisi mahdollista kehittää osaamista ja varmistaa potilaan laadukas hoito. Tärkeitä jatkotutkimusaiheita olisi selvittää, kyselytutkimuksella ja haastattelemalla millaista mielenterveyshoitotyön osaamista Suomessa toimivilla ensihoitajilla on tietojen, taitojen ja asenteiden osalta. Kannattaisi myös tutkia, miten mielenterveyshoitotyön tietoja, taitoja ja asenteita voidaan parantaa ensihoidossa. Kirjoittajat Mika Käpynen ensihoitaja ylempi AMK työskentelee Pirkanmaan hyvinvointialueen ensihoitopalveluissa hoitotason ensihoitajana. Kiinnostuksen kohteena hänellä on mielenterveyshoitotyö ensihoidossa, joten opinnäytetyön aihe on hänelle merkityksellinen. Hän toimi ensihoitajana psykiatrisen ensihoitoyksikön pilotissa ja tunnisti siinä toimiessaan mielenterveyshoitotyön osaamistarpeiden laajuuden, toteaa opinnäytetyössään mielenterveyshoitotyön osaamistarpeita ensihoidossa tutkinut Käpynen. Opinnäytetyö Ensihoitajan mielenterveyshoitotyön osaamistarpeet ensihoidossa on luettavissa Theseus tietokannassa osoitteessa https://www.theseus.fi/handle/10024/865800 Jukka Kesänen toimii lehtorina Terveyden osaamisalueella ja ohjaa YAMK-opinnäytetöitä. Hän on toiminut Mikan opinnäytetyön ohjaajana. Lähteet Rolfe, Ursula & Pope, Catherine & Crouch, Robert 2020. Paramedic performance when managing patients experiencing mental health issues – Exploring paramedics’ Presentation of Self. International Emergency Nursing 49 (3). Hankaniemi, Anu Leena 2022. Mielenterveysongelmaa hoitamaan voidaan nyt lähettää erikoisambulanssi. Saatavana osoitteessa: https://yle.fi/a/74-20001058. Viitattu 12.6.2024. Berry, Martin 2014. College of Paramedics evidence into mental health care and policing. Journal of Paramedic Practice 6 (10). 539–540. Partanen, Marko 2023. Oma yksikkö 785-tehtäville Pirkanmaalla. Saatavana osoitteessa: https://pelastustieto.fi/systole/kenttatyo/oma-yksikko-785-tehtaville-pirkanmaalla/#ad3550e0. Viitattu 27.8.2023. Partanen, Marko 2023. Pirkanmaan psykiatrisen ensihoitoyksikön vaikuttavuutta selvitetään. Saatavana osoitteessa: https://pelastustieto.fi/pelastustoiminta/ensihoito/pirkanmaan-psykiatrisen-ensihoitoyksikon-vaikuttavuutta-selvitetaan/#ad3550e0. Viitattu 27.8.2024. Backman, Henri 2023. Psykiatriset potilaat ensihoidossa. Saatavana osoitteessa: https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://rednet.punainenristi.fi/system/files/page/Psykiatrinen%2520ensihoitoyksikko%25CC%2588%252027.2.pdf&ved=2ahUKEwihi7DQ-JSIAxXRPhAIHRSPDnsQFnoECCIQAQ&usg=AOvVaw0XZ4FVn0zv9UEo9zZmW8yz. Viitattu 27.8.2024. Sarka, Eemeli 2023. Mielenterveysambulanssi vähentää päivystysten kuormitusta ja tuo potilaille kohdennettua apua. Saatavana osoitteessa: https://pelastusalan.ammattilainen.fi/pirkanmaan-mielenterveysambulanssi/. Viitattu 20.7.2024.

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 Two people standing in opposite corners, shorter in green and taller in red shirt, of room, yellow floor and white walls with SmartLab texts
5.9.2024 Tikissä
One of the goals of the Research, Development, and Innovation (RDI) functions at Universities of Applied Sciences (UAS) is to connect the surrounding society to the outcomes of the work that they undertake. Each year many projects and research are started, continued and completed by UASs throughout Finland that can have a great impact on the surrounding local society. From the institutional perspective, it can be difficult to make the outcomes or relevance of these projects known outside of the institution in a coherent way. But the entire purpose of them is to improve society in some capacity. It is important that companies and organisations know that they can reach out to UAS institutions and figure out if there is anything that would help develop services, products, customer’s experience, or even processes. There are many ways to get connected to work that is happening in your local community. This post aims to list the most common ways that business, organisations, and even individuals with ideas can reach out to UASs to benefit from their research, development and innovation (RDI) work. There are also many different ways to benefit from this work. It can be on an individual level, unit level, or entire organisational level. This will depend on your own preference or capacity. Here are some ways that you or your organisation can connect with the university of applied science in your area (or beyond). Multi-disciplinary Innovation Projects It is becoming more common for institutions to create experiential learning in regards to different aspects of business development. This allows students to work with organisations and businesses to solve real problems. At Metropolia University of Applied Sciences there is MINNO (multi-disciplinary innovation) Projects. These are experiential courses available for all students to take. It is a course that consists of 10 ECTS for the students. But more importantly, it is the ability for organisations to connect with the institution and to bring challenges for a diverse group of students to work on. The MINNO Project was recently lauded by the World Economic Forum as one of their 13 Skills-First Lighthouses. “The Skills-First Lighthouse recognition is given for practical and innovative activities that benefit society and individuals by identifying, strengthening and articulating skills in a work-life context.” This will require your organisation to work together with the students to look for innovative solutions to the real problems you bring. If you want to consider putting your company forward to take part in MINNO, you can find more information about how to do it on the Metropolia website. Accessing Available Courses for Upskilling If there is a need or want to upskill individuals in an organisation, there are many courses available that have been created by the institutions from the work that has been completed in the Research, Development, and Innovation units and other units. These can be taken for free or with a small fee and cover a large range of topics. Most of the courses created by UASs come with academic credits attached but whether these are utilised or not is up to the individual. Metropolia UAS, Haaga-Helia UAS, and Laurea UAS work together under the 3UAS (or 3AMK in Finnish) brand and through this website, it is possible to access the courses that are available. There are courses at almost every institution in Finland. In the future, there will the possibility to also access courses that are given through the U!reka European University partners also. The extent of which will become clearer in the next year or two. While the MINNO project has companies working with groups of students on real business problems, there are many individual courses or even mini-courses that can be taken by anyone. In 2023, Metropolia launched the Service Design Sprint MOOC (Massive Online Open Course) which is available to anyone at anytime. It is free of charge and, if desired, can earn the participant 2 ECTS credits. This course will guide the participant through the process of using service design to solve business problems. It will also show you how it is possible to do this in a rapid and controlled manner. Because this course is available any time and for anyone, it could easily be done in someone’s free time or sponsored by a company with time given to complete the course. Open University For many years, open university courses have been available for anyone to take. This has not changed. In fact, open university courses from different educational institutions are becoming increasingly popular. It is important to note that the ‘open university’ in Finland is not one thing (like it is for example in the UK), each institution has its own version and these must be searched individually on each institution’s own portal. Live Cohort Courses Another way to access knowledge and upskilling opportunities is to join specific offerings through individual projects themselves. The Luovi project is a great example of how individuals and companies or organisations can take part in what is happening in their local UAS. Luovi is a set of trainings and upskilling for individuals working in the creative sector. It covers general working skills but in entrepreneurship, sustainability, digital skills, marketing, and branding. These skills are to support those in the creative sector who need to upskill in these areas. The other benefit of this kind of course is networking. You will get to meet people who are in similar or adjacent fields as yourself and create a community around the skills you learn. This is just one example of this kind of course. Contact the UAS near you to see if there are any courses that you could take part in. Connecting With Classes An additional, yet more informal, way to interact with the UAS expertise is to connect with lecturers of certain classes that are teaching what you are interested in. This can help provide the students with real cases with real organisations. For example, a small company (~6 employees) from the food industry connected with a lecturer in a marketing class to help them to explore some possibilities for market expansion. The company did not have enough staff, expertise, or financial resources to achieve usable results on their own, so they provided the problem to the students and allowed them to work on this real case and provide some real results for the company. Connecting with Collaborative Platforms Metropolia UAS has three innovation hubs which encompass seven collaborative platforms where collaboration is essential. The Hubs cover three thematic areas that are important to the institution: Clean and Sustainable Solutions Smart and Creative City Future Proof Health and Wellbeing Companies or organisations who work in these thematic areas are welcome to contact the Hubs and Collaborative Platforms. More information is available on each of their webpages: Carbon Garage - supports companies with their green transition and bringing sustainability solutions into action. CuWeRe - aims to build a more meaningful cultural wellbeing field in Finland and beyond. Garage - includes the Robo Garage and the AIoT Garage where they offer a physical location, resources, and equipment for quick and longer experiments as well as large-scale implementation projects. Helsinki XR Center - is the largest innovation, development and startup center in the Nordics dedicated to Extended Reality (XR) technologies. Metropolia Workshop - (the Koskelo Workshop) is a flexible project workshop for automotive and mechanical engineering research, development and innovation (RDI) projects. Along with students and expert staff, they can implement projects from small-scale testing to larger projects. SmartLab - this smart home platform allows technologies, interfaces, and practices to be tested and developed and can be used to develop user-friendly solutions that serve housing. Urbanfarmlab - consists of show-room and co-working space as well as controlled indoor farming spaces for technical and other pilots including generating new business models, indoor farming technologies and solutions. There are many different opportunities to collaborate with your local Universities of Applied Sciences as business owners or organisations. You can do small projects, individual professional development, and even larger business and product or service development projects. The first step is to determine what is the scope of the development you are wanting or willing to commit to. Then to search through the University of Applied Sciences website that you want to work with to see what options might be available. There will always be someone on the other end that will help to find the right people to collaborate with. Author Pamela Spokes works as a Service Designer in Metropolia’s RDI team. Originally from Canada, Pamela has years of experience in university admin focusing on international recruitment, marketing, and the international student/staff experience. With a Bachelor’s from Canada, a Master’s degree from Sweden, an MBA in Service Innovation & Design from Laurea, and her AmO from Haaga-Helia, she is interested in purposefully designed experiences that are centred around the user. Don’t be surprised if she knocks on your door to talk about learning co-creation methods through intensive learning experiences.

Be the Guide, Not the Hero

 Three hikers pulling each other upwards on a mountain top in the front, one person standing alone on top in the background, silhouette of mountain and misty skies in the back.
20.6.2023 Tikissä
Workshop facilitation is a skill that many organisations still do not realise that they need on a wider basis. Facilitated workshops are able to achieve many things that unguided meetings are unable to. This comes from their structure, their pace, their methods to hear difference voices, and having a person whose job it is to keep everyone on track. ‘Be the guide and not the hero’ is a good mantra for all facilitators out there. It is something that may need repeating when you are in the middle of a difficult workshop where some may be looking to the facilitator for answers. What Is Facilitation? The word facilitate is a verb that comes from the 1610s and is descended from French and Latin - "make easy, render less difficult," from French faciliter "to render easy," from stem of Latin facilis "easy to do."[1] The Cambridge Dictionary defines the noun facilitation as “the act of helping other people to deal with a process or reach an agreement or solution without getting directly involved in the process, discussion etc. yourself.” [2] This means that a facilitator is not usually a part of the team and may not even be a part of your organisation. The role of the facilitator is to guide participants through the process to achieve an outcome in the allocated time. It is the facilitators job to make sure that the discussion does not stray too far from the topic at hand and that organisational politics are kept to a minimum. The focus is on the process and the outcome. In other words, facilitation helps groups get things done. Many meetings in organisation are broken. There are many reasons for this. They can be hijacked by the loudest voices or those who are better at office politics than others. There are 4 main issues where a facilitator can help solve: Poor collaboration Unproductive meetings that waste time Companies not getting the best out of their expert employees People lacking ownership over solutions Helping With Objectivity Objectivity is one of the crucial pieces of being a good facilitator and it is something that you always strive for. It is through this objectivity that you are able to help manage the heat, the feelings, the politics, and all the other things that happen when decisions are being made and budgets needing to be allocated or spent. With this objectivity, facilitators help in the four main ways. Collaboration is Broken Alludo’s The State of Collaboration Report 2022 [3] had some very interesting results. It mirrors the sentiments that you can hear around the world when it comes to meetings. It gave 3 statistics that reflect how employees are currently feeling about their work: 70% of employees agree that poor collaboration is limiting their productivity and wasting their time 64% of employees report that they waste a minimum of three hours per week 20% wasting as many as six hours weekly [4] The responsibility for these statistics come down to leadership. 78% reported that their organisation’s leadership for “not doing enough to promote collaboration within the organisation”. This includes not investing or providing the right tools or in training of collaboration tools. Facilitators, in essence, are collaboration tools. Unproductive meetings that waste time Meetings are almost universally disliked and they are also high on the list of things people wish would change in their organisation’s culture. Traditional meetings, while they are suitable for some kinds of actions, are rarely successful in creating an atmosphere that feels productive, collaborative, and effective. Many meetings end with planning the next meeting- either to deal with the things that did not get resolved today or for new issues that came up while trying to discuss something else. Traditional meetings are rarely successful in creating an atmosphere that feels productive, collaborative, and effective. This cycle ends up with people going to meeting after meeting rather than actually being able to do their jobs. Having a facilitator when a decision needs to be made can be really important to a successful outcome. Companies are not getting the best out of their employees Organisations hire experts to add value. Adding value requires getting the best out of their expertise. Just because someone is an expert in one thing does not mean that they are experts in collaboration or in how to share their knowledge effectively with others. It can sometimes be difficult to figure out how to bring experts together and know how to get these experts to work together in a way that they understand each other. People lack ownership over solutions When people don’t feel heard, they step back from the outcome. During a properly facilitated workshop, each participant will have the chance to have their voice heard just as much as anyone else. They will also participate equally in the decisions that are made along the way. One of the reasons that it is important that the facilitator be the guide and not the hero (the one that comes up with the best idea) is because at the end of it, the participants must own the outcome and be willing to do the work that will be needed to bring it to reality. Facilitation Is a Top Future Skill Facilitation does not only help organisations to work better, when learned, facilitation skills help individuals to future-proof their own skillset. According to the 2020 report by The World Economic Forum [5], the top skills employers will prioritize these 10 skills. The last 5 on this list are all practiced and exercised when using facilitation. Leadership and social Active learning and learning strategies Technology design and programming Resilience, stress tolerance Technology use, monitor and control Analytical thinking and innovation Complex problem solving Critical thinking and analysis Creativity, originality and initiative Reasoning, problem-solving and ideation Facilitation helps to give structure to all of these 5 points that helps individuals and organisations accomplish more than they would without it. Being able to give structure to things such as complex problems, innovation, creativity, problem-solving, and ideation is a valuable skill to have. Being the guide and not the hero is emblematic of providing the structure rather than being the content expert. It is the glue that holds the experts together so that they can do their job and actually solve the problems and creating intelligent and innovative solutions. Author Pamela Spokes works as a Service Designer in Metropolia’s RDI team. Originally from Canada, Pamela has years of experience in university admin focusing on international recruitment, marketing, and the international student/staff experience. With a Bachelor’s from Canada, a Master’s degree from Sweden, an MBA in Service Innovation & Design from Laurea, and her AmO from Haaga-Helia, she is interested in purposefully designed experiences that are centred around the user. Don’t be surprised if she knocks on your door to talk about learning co-creation methods through intensive learning experiences. Sources [1] Etymonline.com [2] Dictionary.cambridge.org [3] Alludo.com [4] Blog.alludo.com [5] Weforum.org

Alumni Career Paths – Joanna Szybińska: from Erasmus exchange in Finland to business-owner in Poland
12.8.2015 Vuoropuheluja
We asked alumni of different fields to share their experiences in working life after graduation. They all have in common a study period at Helsinki Metropolia University of Applied Sciences (or the previous institutions). This is Joanna Szybińska's story. 1.What is your background and how you’re linked to Finland? Journalism - I spent this fabulous year in Finland thanks to Erasmus program. In this time I learned more that during 4 other years at Polish University. (Sorry Warsaw!) 2. What is your current profession and where do you work? I'm the co-owner in private company which I founded with Michał (my husband actually) We are a producer of organic food, in my company I need to do many various things - from idea, to selling and negotiate prices. 3. How did you get there? How was your career path? Firstly, during my studies I managed one of the biggest coffee shops in Warsaw. This experience - which I still use every day - helped me do get some gastronomy project for Italians. They wanted me to open and manage Italian (Sicilian) restaurant in the city center in Warsaw. But (happily) they were undecided about each location I suggested for them (basically today in this places are the most know restaurants in Warsaw. After 6 months I quit this job and decided to sell Michał's mom's book about herbs. I worked at home, cooperating with herbal stores and sell on Polish alternative to e-bay. In this time, we decided to prepare first herbal blend and sell it with books. So after 3 months we had our first 'tea' product. In this time also Michał finished his adventure with tv advertising company (his story is also very interesting, because he get this job only thank's to our Finnish adventure. Our courses in Stadia and everything we learned in this time - and he tells almost everyday that those Erasmus time saved his life! And it's so true. So! Now my (our) company is 4,5 years old, we attend to different market exhibitions like EXPO etc. and sell around the country. Have quite a lot of products. 4. How do you find labour markets at the moment based on your experiences? Luckily I was saved from long term searching job. My first big job - in coffee shop - I found very quickly, head-hunter found me for Italians and then own company. But I can say, that every every day, I need all my experiences, which I get before. All my gastronomy knowledge (we still need all hygienic etc. law regulations), managing people, accountant staff and experience from Finland - presentations, working with different people, Photoshop courses - which I use everyday (!) for advertising my products and finally - next week we are starting with short videos - which we will be able to edit only thank's to Stadia time. 5. Based on your own experiences, what have been the most important lessons you’ve learned so far? It's a very hard question, but I think that it would be 'not to be too nice to people'. I hate that, but in my business I have only bad experiences about that. And it's not about being a woman - because Michał has the same problem. You just need to be assertive and not too nice - other way workers are going to lose this 'good distance', contractors want bigger discounts etc. I learned that my 'being nice for everybody' policy is not working anymore! I need to fight with myself everyday - to remember about that and on the other hand - not to lose this 'being nice' part of myself - which is very important to me and help me to be "ME". Now it's reserved for family and closest friends :) 6. If you think your current field of trade, what is/are the hardest for women to tackle? Or does gender have any meaning at all? I'm sure that gender has a huge meaning here. I hadn't many problems - I noticed that in business I have got many male attributes and even it's easier to me to talk with guys. But my experience is also that, that women are unprofessional - I need to say... Men as well, but it's very hard to find (maybe that's only my market/country/contractors) well prepared woman. Usually they (girls) make a lot of mistakes (p. ex. prices), are unprepared about information about their companies, products etc. Also it was hard to find female workers to our office - to find them professional, focused, full of energy and enthusiasm. Sorry all woman around the world, but my experiences are that they think they smile nice and everything is done. But it doesn't work that way. But - to make this story a little bit sweeter… I'm very proud to be a woman in business! I am able to make deals with guys but on the other hand - when it's needed - for example during some huge usefulness controls from government etc. I let myself to be 'a woman' and don't know some small things. 7. How do you want to encourage those willing to have your position at the moment? How can they get there, too? Everyone can get wherever he wants! The most important thing is - to do what you love. To take 10 favorite things like 'working with people/working with my husband (in my situation) /design/selling/traveling etc. And find your dreamed job. If it's 7/10 noted points - it's quite close to happiness. Don't accept bullshit in your life. If something makes you angry all the time - change that. Other way - you won't be happy - and only happy people can make good things. Please find more about the company at Joanna’s website in Polish or basic version in English in English