Tag: Finnish working life
Understanding Finnish Work Culture – Insights for International Jobseekers
Image: Marjaana Malkamäki, KEKSI. All rights reserved. Navigating the job market in a new country can be a challenging effort. One of the factors that can significantly influence your success as an international job seeker in Finland is understanding of the local work culture. According to the yearly recruitment study done by Duunitori, one of the most important factors influencing recruitment decisions, as in previous years, was how well the candidate fits into the workplace culture (1). Some companies can worry that newcomers do not understand Finnish workplace norms, which can prevent them from recruiting employees with an immigrant background (2). To stand out in the recruitment process, it is important to understand what employers value and expect so that you can bring the right things to the table when you apply for a job. Additionally, understanding the work culture helps you act appropriately and meet expectations throughout the job search process and in the workplace itself. The Main Characteristics of Finnish Work Culture The Finnish work culture can be described as punctual, equal and direct in its communication style. A strong work ethic and practicality are qualities that are highly valued by Finns. Self-direction and honesty are highly demanded, and words carry a lot of weight in Finland. (3,4,5). Punctuality: Finnish society places a high value on punctuality. This applies to everything in society, from public transport to business life. Meetings start exactly at the scheduled time, not a minute past. It is considered rude and unprofessional to be late. Arriving a bit early is always a good practice. This way you will demonstrate respect for others' time and commitment to the job. Equality: According to Finnish law, all kinds of discrimination at workplaces are prohibited. It is illegal to treat people differently because of their religion, gender, sexuality or nationality. Many companies also understand that promoting diversity, equity ja inclusion, i.e. DEI, is not just good for the employees, but also gives a competitive advantage and is good for business. (4) Flat organisational structure: Equality and modesty are deeply embedded in Finnish culture. In most workplaces, the organization is very flat, and people work on a first-name basis, even with their bosses. Titles such as "Sir" or "Madam" are rarely used, whether in person or via email – maintaining a respectful tone is sufficient. Employees at all levels are encouraged to communicate directly with each other, and teamwork and collective problem-solving are common ways of working in Finnish companies. Self-direction and autonomy: Due to the flat organisational structure, employees are encouraged to take the initiative and be responsible for their own tasks and projects. Managers usually trust employees to complete their work independently without constant supervision. Employees are expected to take ownership of their work, motivate themselves, and continuously seek opportunities for improvement. This level of autonomy can be surprising to newcomers. Furthermore, in Finland, making mistakes is not the end of the world or something you need to hide. Learning from your mistakes is highly valued. However, employees should communicate with their managers when they need support or face challenges they cannot solve on their own. Honesty and directness in communication: Finns are known for their honesty and transparency. This direct communication style may sometimes be perceived as rudeness by those from other cultures. Meetings are usually focused on getting straight to the point rather than engaging in small talk and efficiency is valued over politeness and niceties. This can sometimes lead to misunderstandings, especially if the focus is purely on the problems without balancing the message with positive feedback. Finns see it as pragmatic to address issues directly and consider it normal for positive aspects to remain unspoken. Work-life balance: Despite strong work ethics, Finns do not generally appreciate sacrificing personal well-being for work. Many Finnish companies offer flexible working hours, allowing employees to start and finish their workdays at times that suit their personal schedules. (7). Flexible working has been embedded in Finland’s working culture for more than two decades (8). The typical Finnish workday is shorter than in many other countries, with an average of around 7.5 hours. Overtime is not typically expected, and employees are encouraged to leave work on time. Smoother Integration through Understanding of Cultural Nuance By understanding and adopting the specific features of Finnish working life – from punctuality and flat hierarchies to trust, autonomy, and work-life balance – you will improve your chances of finding a job and succeeding in your new role. Adapting to a new culture can be also a rewarding experience that broadens your professional and personal perspectives. However, it’s important to remember that every company also has its own culture and values. Before applying for a job, carefully read the company's website and job advertisement to understand what is valued in this specific company. Here are a few fail-safe tips that will work in any Finnish company: Be punctual: Always arrive on time or slightly early for meetings and appointments. Communicate openly: If you face any challenges, discuss them openly with your manager. Take initiative: Show proactivity by suggesting improvements and taking charge of your tasks. Treat everyone equally: Show respect to all people, regardless of their title, gender, age, race, political views, or any other aspect of their identity. Appreciate your mistakes: If you make a mistake, admit it, own it and treat it as a learning experience. Understanding the Finnish work culture is a step towards a meaningful career in Finland. Here efficiency meets equality and work is balanced with personal life. Sources: Duunitori 2024. Kansallinen rekrytointitutkimus 2024. URL: https://duunitori.fi/rekrytointi/rekrytointitutkimus (Accessed 24 July 2024) Yle News 2019. All Points North #39: Breaking into the Finnish job market with Taina Susiluoto and Eve Kyntäjä. Julkaistu 8.2.2019. URL:https://yle.fi/uutiset/osasto/news/all_points_north_39_breaking_into_the_finnish_job_market_with_taina_susiluoto_and_eve_kyntaja/10637383(Accessed 25 July 2024) InfoFinland 2024. Finnish working life. URL:https://www.infofinland.fi/work-and-enterprise/finnish-working-life (Accessed 24 July 2024) TEK Tekniikan akateemiset. Finnish working culture. URL: https://www.tek.fi/en/services-and-benefits/work-life-in-finland/finnish-work-culture (Accessed 24 July 2024) Raunio, M. & Säävälä, M. 2017. Workaholic or easygoing? Interpretations of National Culture in Industries with Immigrant Workforce in Finland. Finnish Yearbook of Population Research, 51,41–60. DOI: https://doi.org/10.23979/fypr.56873 Niemi, L. 2024. Yhdysvaltalaisoikeiston mollaama henkilöstöpolitiikka on Elisassa ja Nordeassa arkea. Artikkeli. Helsingin Sanomat. Julkaistu 20.7.2024. URL: https://www.hs.fi/talous/art-2000010570150.html (Accessed 24 July 2024) Work in Finland. Work-life balance in Finland. URL: https://www.workinfinland.com/en/why-finland/living-in-finland/work-life-balance/ (Accessed 24 July 2024) Savage, M. 2019. Why Finland leads the world in flexible work. URL: https://www.bbc.com/worklife/article/20190807-why-finland-leads-the-world-in-flexible-work(Accessed 25 July 2024) Author Riia Hoppania works as a Specialist in the Continuous Learning team at Metropolia University of Applied Sciences. She is currently developing career services for Metropolia’s international degree students. Riia has several years of experience working as a Career Coach in Metropolia’s SIMHE services and in different collaboration projects with employment services. She is experienced in coaching job seekers with different backgrounds, especially immigrants with higher education.
Entering the labor market in Finland as immigrant – a story of Sufi
Metropolia University of Applied Sciences has offered to immigrants with a higher educational background since 2021. This programme aims to strengthen immigrants’ employment in their own field in Finland. As Business Coordinator in the Career Boostme, I have noticed that polishing job application papers and sparring job search skills are of primary importance in terms of employment. The job seeker’s own activity also plays a very crucial role. During the meetings with people studying through Career Boost programme, I've heard many stories of despair when job applications go unanswered or when more than a hundred applications have already been sent, but there are no invitations to interviews. One sentence becomes all too familiar to many: "Unfortunately, this time the choice was not directed at you." Looking at the statistics, it is clear, that the employment situation of people with an immigrant background has improved significantly over the past couple of decades. In 2000, the unemployment rate of immigrants was up to 31%, while in 2019 it was 18% (1.). The number is still too high, but the trend is going in the right direction. At SIMHE-Metropolia, we have been extremely happy every time a person with an immigrant background has been employed or found an internship. We know how difficult it can be to find a job. Learning from success is important, and maintaining hope is at least as important. That is why I want to share Sufi’s, one of our Career Boost participant’s, experiences of job hunting in Finland. I hope this story encourages other job seekers to continue pursuing their dreams in Finland. Let’s talk about Finnish language Sufi moved to Finland two years ago. He started supplementary training at Metropolia UAS programme’s Business Accounting line and started active job search while participating in the programme. When asked what kind of difficulties he faced in his job search in Finland, Sufi immediately mentions language skills: "The main obstacle to me, which was the main cause for several No answers, was the language barrier." (2a) Riina Kangasniemi's Master's thesis Challenges and support of immigrants' employment in Finland - Experiences of counselors and highly educated immigrants (3a), published in autumn 2022, sums it up clearly: the language skills are the most important factors in the employment of immigrants. Highly educated immigrants faced requirements of excellent Finnish language skills in the workplace which formed an obstacle for employment. This finding is supported by the observation that the Swedish-speaking recruitment professional, Sofia Pohls made in 2022 when examining 400 job advertisements: 366 of them required fluent Finnish language skills. (4.) At SIMHE, we hear a lot about the importance of language skills. Language issues are also on the list of standard topics when I meet company representatives and employers. To summarize the discussions: as long as Finnish working life is dominated by Finnish, the importance of language skills will be emphasized. Especially if the working language in one’s field is Finnish, then knowing some Finnish is an essential skill. There are various language courses offered on different levels which you can practice on your own, if there are no Finns in one’s own networks. For example, for parents who are at home with their children, meeting new people can be very difficult in practice. The Finnishcourses.fi website (5.) has gathered all Finnish courses in one place, where you can easily find the right courses by selecting the level and city. And if you need tips for networking, please check our Career Coach’s blog The Art of Networking - Where to start if you don’t know anyone in Finland (6.). The crucial points in job search Sufi has gone through the process and knows what worked for him. He listed the most important tips (2b): Put an effort to improving your Finnish language skills, it will pay off. Create a professional CV. Be open to new(For how to find hidden jobs, read our blog: Playing hide and seek with hidden job markets )(7) Even though your intentions and attempts are the most important part, The just-published Kangasniemi’s Master's thesis (3b) also confirms Sufi's observations to be correct. The items listed below were seen to contribute to getting a job: The job seeker's job searching skills; i.e. CV and own activity capital; i.e. knowledge and language skills integration into society personality In addition to the job seeker’s skills, the thesis (3c) distinguished two other main categories of factors in promoting employment: The labor market and the employers. Among other things, the attitudes of employers and the opportunities they offer were mentioned regarding the labor market. Societal factors. The various services offered to immigrants, on the other hand, were raised as important in societal factors. When society is changing too slowly, one can influence one’s own opportunities in the job search, for example, in the ways Sufi mentioned. Finding the support available It is difficult to influence employers' attitudes and societal development quickly, but there are plenty of different services aimed at immigrants. And since the challenges of employment of immigrants have been identified at the Ministerial level in Finland, there will be new projects and openings in the future as well. For example, the me is running at Metropolia UAS until June , and new programmes are constantly being developed. It is therefore worth actively monitoring the services and participating in them as much as possible. Services supporting employment such as (10.) are real opportunities for the unemployed. The job seeker can inform recruiters about these possibilities, since according to my experience, not every recruiter is aware of them. Active use of the services available can provide just the right amount of support. Sufi felt that he got support from Career Boost: "Clearly, I got a lot of help. Thanks to my Career Coach, I made a professional CV, and feeling supported meant a lot and prevented me from feeling lonely.” (2c) Difficulties in job search might build up negative feelings which is challenge many job seeker face. In addition to this many face the same feelings and hardships alone. Getting to know other people in the same situation while attending services can provide support when one can no longer believe in the process. "Honestly, I was frustrated and disappointed, but these days, I feel more comfortable. I know it's just the beginning, and I must keep developing myself with an emphasis on Finnish language to get my targeted job as a Specialist.”(2d) After a couple of months active job searching Sufi's hard work finally paid off and he found a job. "I finally got a contract for an English position. But I will never give up on improving my Finnish skill, at least for the next ten years.”(2e) Be the change you want to see A lot still needs to be done in Finnish society, working life and organizational cultures in order to improve the employment of immigrants. The process requires as diligent and multi-level work as improving the equality of women in working life, which is also still in progress. WNow many women are in leading positions, just look at our Prime Minister Sanna Marin. As the Finnish work culture becomes more diverse, immigrants and their offspring will also get into important positions and perhaps new solutions will be found for language skills requirements, for example. Change requires political will, the awakening and opening up of the state, municipalities and employers, as well as the resilience of individuals. Fortunately, the change has already been awakened in many places and more research information is also available. “Keep calm and search for job while practicing Finnish”, as one famous quote could say. Sources EK (2021). Tilastoja maahanmuuttajien työllisyydestä. https://ek.fi/wp-content/uploads/2021/10/20211017-tilastoja-maahanmuuttajien-tyollisyydesta.pdf (2022). Participant in the Career Boost programme at Metropolia UAS. Interview. Kangasniemi, R. (2022). Maahanmuuttajien työllistymisen haasteet ja tuki Suomessa - Ohjaajien ja korkeasti koulutettujen maahanmuuttajien kokemuksia. Master’s thesis. Jyväskylä University. https://jyx.jyu.fi/bitstream/handle/123456789/81664/1/URN%3ANBN%3Afi%3Ajyu-202206133273.pdf Sören, J. (2022) Svårt få job med knaglig finska. Hufvudstadsbladet 23.12.2022. https://www.hbl.fi/artikel/61aabe47-3514-422c-b668-6a512b381fd1 Finnish courses (2023). https://finnishcourses.fi/ Hoppania, R. (2022). The Art of Networking – where to start if you don´t know anyone in Finland? Blog post. https://blogit.metropolia.fi/variousvariables/2022/08/25/the-art-of-networking-where-to-start-if-you-dont-know-anyone-in-finland/ Luoma, T. & Vaittinen, J. (2023). Playing hide and seek with hidden job markets. Blog post. https://blogit.metropolia.fi/variousvariables/2023/01/25/playing-hide-and-seek-with-hidden-job-markets/ Ministry of Economic Affairs and Employment in Finland 2022 Pay subsidy is granted for employing unemployed persons. Webpage. https://tem.fi/en/pay-subsidy Oppisopimus. Webpage. https://oppisopimus.fi/en/student/apprenticeship-training/ TE-palvelut 2022. Work try-out practices and provisions. Webpage. https://toimistot.te-palvelut.fi/en/work-try-out-practices-and-provisions Blogger: Maria Osamitsu works as a Business Coordinator at SIMHE (Supporting Immigrants in Higher Education in Finland) services and Project Manager at AMKosaaja project. Her aim is to smooth the path for international talents to Finnish labor markets by creating relevant networks and strengthening customers’ job searching skills.