Courage to Use Finnish – Growing into a Professional

9.12.2020
Ahmet Binaku

Immigration and emigration are sensitive topics to those who come to a new country and to those who accept the individuals. Those coming to a new country usually face struggle with integration and inclusion, especially when it comes to education and employment. The main barrier is often the language. My Finnish beginnings When I moved from Kosovo to Finland in July 2012, I started high school in Eira High School for Adults in Helsinki after less than a month. I, of course, started in an English-speaking program. Back then, I was completely new to my new home country and I was getting culture shocks almost every day, not only by Finland and the Finnish culture but by the international community within the program as well. I started learning basic Finnish immediately. However, after some time I noticed that my Finnish language progress was hindered by me speaking English all the time. I would switch to English completely when I did not remember a word in Finnish. When I started speaking Finnish with my friends who had the nerves to talk to me and correct me, it encouraged me to start switching from English speaking courses to Finnish ones. I started with Math where the need for complex vocabulary is not as relevant as in other subjects. Being in an international community in high school, I could hear every Finnish accent there is, which in hindsight benefited me massively as now I can easily understand different Finnish accents. Outside of school I started using Finnish in supermarkets and restaurants. When it came to the matriculation exams in Finnish language, I chose Finnish, Math, English and History. I barely passed them all, but did nonetheless. Even though my writing and spoken Finnish skills were not the best, I challenged myself, and I triumphed. Towards using the language at work My professional life in Finland has mostly consisted of working in Finnish speaking environments. When at the age of 18 I started a summer job working as a cleaner, I spoke only broken Finnish. By the next year I already saw an improvement in my spoken language skills. My Finnish was basic at the time but still it allowed me to access the coffee room discussions and gave me the necessary motivation one needs to continue learning. During my period when I worked as a security guard, I could no longer work with only broken Finnish, because the job required clear communication with people. For example, I could not use Google Translate in the spot, like I had when I worked as a cleaner. After the job as a security guard, I worked mainly in English for a while, gaining experience in Marketing and Content Creation. During my work placement in autumn 2020 at SIMHE services in Metropolia University of Applied Sciences, my professional Finnish has gone to another level. From the begining my focus was set into developing my Finnish in an office environment, also applying a model developed in SIMHE to support my language learning in a goal-oriented manner. This has boosted my confidence to use Finnish at work and improved my professional proficiency. Diverse workplace: not just the language, but also new perspectives and innovation Although employment might feel quite difficult for internationals in Finland, there is always hope and positive stories. I understand many of us search for jobs only in English, which are quite scarce, even though the number has been growing throughout the years. However, I would encourage everyone try and challenge yourself with Finnish. I have been through the process myself and I understand it is not easy and it gets tiring from time to time. It's good to keep in mind that we are trying to be professionals in a different country, which takes a lot of adapting and perseverance. At the end of the day, it is not all black clouds, because the international community is growing bigger and bigger in Finland, bringing a diverse set of skills to work communities. It’s good to understand that we as internationals not only represent our backgrounds and our culture, but we are skilled individuals as well, who bring innovation and other points of view to the table. Language is a barrier to be overcome, for sure - what we can do as foreigners is to try our best to adapt to the working culture and requirements in Finland. It takes courage to use Finnish as a beginner, but as long as you try, it shows professional motivation and opens a path to learning more.   Ahmet Binaku is an intern at SIMHE Services and 4th year student in European Business Administration in Metropolia University of Applied Sciences (at the time of the writing)

Mentoring in the time of corona: networks, insights and improved employability for international talents

“Tell me and I forget, teach me and I may remember, involve me and I learn.” ― Benjamin Franklin Expertise today and in the future is all about continuously learning, sharing and interacting with others (3). This applies to all professional stages - from juniors to seniors. Mentoring programs, currently popular and numerous, are founded on the same idea of enabling networks and developing competences in interaction. This is particularly invaluable for international graduates. In our case, this spring with the COVID-19 pandemic gave us a unique chance to experience a virtual learning journey together, as a mentor and a mentee. Daniel’s perspective: networks, insight and improved competences for the mentee For international graduates in Finland, besides Finnish language skills, networks and knowledge of the local professional practices are immensely important for finding a job (4, 5). I joined the EntryPoint programme as a mentee because I have an extensive education from this country in the fields of business and education, yet no expert level experience so far. I therefore felt I needed some guidance from an experienced professional and decided to take action to improve my employability. The discussions with my mentor Marika helped me better understand the local job market, my options for a career path and ways to develop my self-preparedness. Marika connected me to a whole new range of networks and services and helped me identify my utmost competences and skills. I discovered the connections between my skill sets and how to integrate them in my career path. The experience was eye-opening. Marika’s perspective: diversified professional perspectives and new views for the mentor Mentoring is a learning experience also for the mentor (2). My day job at Metropolia focuses on international talents’ employability, yet also on the personal level the topic motivates me and I am always interested in learning new. I therefore wanted to volunteer as a career mentor and share my professional experiences and insights as a private person as well. The experience opened new views for me not just to myself, but also to employability, the education sector, Finland, professionalism and human interaction. The mentoring discussions made me think about organisational learning as well, so crucial for any organisation today (see e.g. 2). I realised that we can all do mini-scale mentoring in any encounter in an expert organisation. Moreover, for internationalising organisations, cross-cultural mentoring could definitely be used as a tool to develop staff competences for both mentors and mentees. Leap to digital: surprisingly effortless and efficient Our five-month mentoring program started in January 2020 and took an unexpected turn in March with the COVID-19 pandemic forcing us to adjust to virtual meetings. Luckily, we had met face-to-face once before, immediately establishing a rapport based on a combination of friendship and professional support. Shared professional and personal interests, such as helping others and teaching, made it natural for us. As first-timers in career mentoring, going suddenly digital meant stepping out of our comfort zone. Mentoring is based on openness, trust and confidentiality, which in a virtual environment requires a different type of a focus on the process and the choice of tools. The communication needs to be structured and goals clear particularly when using social media. (1.) We ended up using WhatsApp messages and video calls and also shared material in LinkedIn. Using such common social media made the communication surprisingly effortless and quickly more informal than perhaps in a face-to-face setting. The uniqueness of the crisis situation also brought us closer together on a personal level. However, we did have a structure of working together as well: we set goals and topics for each video call, whereas messages were used for updates, follow-up and building a rapport. The organiser of the program, Helsinki Region Chamber of Commerce, also arranged joint Zoom meetings for mentees and mentors for sharing experiences. These were not only fun but also supported the process and gave us new perspectives to what we were doing. Mentors also met in virtual peer sessions which helped us mentors face the new normal and brought in even more professional networks for us. We both learned new ways of communicating and the experience actually also motivated Daniel to write a PhD research proposal on remote working. Mentoring as a tool for international students’ career development 80% of Finnish employers say that they are open to multiculturality (5), yet the employment rates of international graduates from Finnish higher education institutions are significantly lower than those of locals (6). Employers need to start opening doors to international talents. Moreover, higher education institutions and Finnish society at large need to rethink their support for employability to get more talents to work in Finland. (4.) Mentoring provides an excellent and natural way to tackle the employment challenges. For instance, it provides networks and field-specific tacit information, develops professional competences and at the same time empowers the mentee through positive feedback (2). These are important for any junior expert, yet even more so for international graduates who struggle with the lack of local working life connections as well as with sometimes rather discouraging job search experiences. Activeness and action needed to build a successful career Just like in any competitive career building, the success of a mentoring process is dependent on the international student’s activeness – it is their career after all. The mentee needs to be open about their goals and needs, as the process is always unique to each mentoring relationship (2). The most important step is the first one: to grasp the chances available. In the Helsinki region plenty of opportunities are available for different needs, for example: EntryPoint mentoring by Helsinki Region Chamber of Commerce (in English) FIKA mentoring program and networking program Dörren by Luckan Integration (in English) Womento mentoring for educated women by the Family Federation of Finland (in English) Suomen Mentorit mentoring by the association Suomen Mentorit ry (in Finnish) Yrittäjien Mentorisi.fi mentoring for entrepreneurs by the Finnish federation of entrepreneurs Suomen Yrittäjät (page in Fnnish but the search and mentoring are available in English) NewCo Helsinki mentoring services for start-ups by NewCo Helsinki (in English) Several higher education institutions also have their own mentoring programs for students and alumni Mentee – take your first step towards goal-oriented career building! Mentor – why not use your professional expertise for helping somebody get started in their career? Organisations – encourage your employees to share and develop their expertise and build networks with talented graduates! The EntryPoint mentoring program is part of the AIKO Talent Boost project activities of the Helsinki Region Chamber of Commerce, funded through the Council of Tampere Region. Metropolia University of Applied Sciences is one of the project partners. The program for autumn semester is open for applications until 31 August 2020.   Writers: Daniel Boateng is a qualified teacher and holds an MSc in Business and Health. He lives in Finland. Marika Antikainen is a project manager working in SIMHE-Metropolia.   Sources: 1. Ala-Tommola, Sirpa (toim.) 2017. Jokainen opiskelija ansaitsee eMentorin! eMentoroinnin kehittäminen ammattikorkeakouluopintojen ja työelämän rajapinnassa. Kajaanin ammattikorkeakoulun julkaisusarja B 78 / 2017. Viewed on 3 June 2020. 2. Karjalainen, Merja 2010. Ammattilaisten käsityksiä mentoroinnista työpaikalla. Jyväskylä Studies on Education, Psychology and Social Research 388. Jyväskylän yliopisto. Viewed on 2 June 2020. 3. OECD 2019. OECD Future of Education and Skills 2030: Conceptual learning framework - Skills for 2030. Viewed on 1 June 2020. 4. OKM 2019. Kansainvälisten korkeakouluopiskelijoiden maahantulo ja integroituminen sujuvaksi yhteistyöllä. Opetus- ja kulttuuriministeriön julkaisuja 2019:31. Published on 16 September 2019. Viewed on 2 June 2020. 5. Taloustutkimus Oy. 2020. Kotona Suomessa - Selvitys maahanmuuttajien rekrytoimisesta: Tutkimusraportti (pdf). Kotona Suomessa -hanke, Elinkeino-, liikenne- ja ympäristökeskus. Published on 15 May 2020. Viewed on 2 June 2020. 6. Vipunen 2020. Education Statistics Finland: Placement after Graduation. Viewed on 2 June 2020.

Now everybody’s viral – how we made it to the new decade of online education and work 

23.4.2020
Marianne Autero & Juliana Holanda

Homework, experiments, essays, even physical education, all being done by children, adolescents and adult learners all over the world in front of their laptops, from their homes. Never before have parents, spouses and other significant others been so close to the pedagogical aspect of educational process. The coronavirus crisis has changed our daily life in so many ways, but education has been in the spotlight since the beginning of this uncertain new decade.  The world from home By the end of March, Unesco estimates that almost 90% of the world’s student population has been affected by worldwide closures of schools. In Finland, contact teaching has been suspended from 17th March 2020 – except for early childhood and pre-primary education (grades 1 to 3). Thus, about one million learners from primary school pupils to higher education students are studying online at least until mid-May this year, without knowing exactly when they will return to school buildings and university campuses again.  Remote learning has become a reality on such a scale that not even the most optimistic Edutech executive could have predicted. But it came with many concerns, too, especially for the vulnerable population being them in Finland or Somalia. Firstly, nearly 60% of the globe’s population is online, so a lack of access to the internet is still a barrier for many students. Secondly, specialists are concerned that remote learning could enlarge the gap of inequality. And last, but not least, many kids depend on the school to get a decent meal.  Still, the general feeling is that governments, companies, and NGOs are making a considerable effort to keep the learning going. Google, Microsoft and Zoom, for example, are offering many of their video conference software for free since the beginning of the crisis. Finnish Edutechs partnered up to provide free resources suited for distance learning. The Hongkong government, for example, announced that it should maintain a consortium providing more than 900 educational assets for free even after COVID-19 is under control.   Will this crisis change the way we see and implement education? Specialists of the World Economic Forum writes that this unique experience might also be an opportunity to remind ourselves of the skills students need in this unpredictable world. Resilience is a value that must be woven into the educational system to make sure that those skills continue to be a priority for all students.  Chip Paucek, chief executive of the online education company 2U Inc., expects that after schools try online tools during the outbreak, they’ll be more inclined to opt for “blended” educational experiences that mix in-person classes with online tie-ins after the situation improves.  As nobody is considering shutting down schools and universities forever, it seems that the task will be to retain the online learning aspects and integrate them with face-to-face learning. Hamish Coates, director of the Higher Education Division of the Institute of Education at Tsinghua University, told The Times Higher Education  that “there will almost certainly be a post-virus boom” in online higher education.  SIMHE-Metropolia moved services swiftly to the virtual mode The guidance and counselling services have now been implemented solely online since mid-March at SIMHE-Metropolia. In normal times, the majority of our guidance and counselling customers wish to meet face-to-face at the Metropolia Myllypuro campus. However, providing counselling via phone or over the internet is not totally alien to us as meeting remotely has served some customers’ needs the best in the past, too.  Being available online gives a total new concept of accessibility and convenience for the personal guidance discussion as there is no need to travel anywhere on either side. There is also more flexibility in scheduling the meeting times and customers have been very up to the new mode of meeting so far. The downside is a lack of all cues of non-verbal communication and the closeness and togetherness that can be experienced when sharing the same physical space.  For now, two Guidance Generalia lectures have taken place virtually with over 30 participants. All has gone remarkably well, and elements of two-way communication were established via chat and the attendants posed questions quite actively. The lecture series will be carried out as a web-based format for the rest of the spring-term, and perhaps continue to co-exist with the face-to-face lectures once we are able to be campus-based again.  The digital future is already here Even though the digital leap of the 2020’s was somewhat forced for many, the elements of web-based learning have emerged prior to the crisis too.  At Metropolia, online teaching and guidance and counselling for preparatory course for immigrants was tested out in 2019 as part of the Getting Ready - A higher education program for immigrants project. As we are facing a somewhat unpredictable future ahead, Metropolia will offer preparatory courses for immigrants online also in autumn 2020.   Teachers now have needed to adjust, not only the methods, but how to acquire a new mindset towards teaching. For Anne-Mari Raivio, senior lecturer of School of Business at Metropolia, the next step is to focus not on the tools but on the pedagogical side of online teaching and learning. “After this mandatory digital leap we will have more brains thinking about how we can add and create meaningful digital encounters to enhance learning”, she says.  Undebatably, the societies around the globe will wake up to a different morning once the pandemic has surpassed. Millions, if not billions, of people have now learnt to work and study from home and this is not to be regarded only as a bad thing.  In Finland, like the students, over a million workers have confined themselves in a remote work-mode, and about half of them are willing to continue this way even after they are able return to the offices one day.   We do not know how this all will end, but perhaps we could confide in Albert Einstein’s wisdom in his quote “In the midst of every crisis, lies great opportunity.”  Writers  Juliana Holanda is a Brazilian journalist who lives in Finland since 2019 and has used SIMHE-Metropolia's guidance and counselling services as part of her integration process.  Marianne Autero works as a career coach at SIMHE-Metropolia.  Sources COVID-19 Educational Disruption and Response. Viewed 6.4.2020  Digital trends 2020: Every single stat you need to know about the internet Viewed 6.4.2020  Helsingin Sanomat 13.4.2020. Etäopetusta saa nyt miljoona opiskelijaa, mutta varsinaista kotikoulua käy vain noin 400 oppilasta. Viewed 13.4.2020  Free apps and resources to support distance learning in schools affected by the coronavirus outbreak. Viewed 6.4.2020  3 ways the coronavirus pandemic could reshape education, World Economc Forum. Viewed 6.4.2020  This is online education’s moment’ as colleges close during coronavirus pandemic. Viewed 6.4.2020  Will the coronavirus make online education go viral?  Viewed 6.4.2020  SIMHE-Metropolia. Viewed 6.4.2020  Metropolia Myllypuro campus. Viewed 7.4.2020  On-line counselling pros and cons.  Viewed 13.4.2020  Guidance Generalia lectures. Viewed 13.4.2020 Getting Ready – A Higher Education Preparatory Program for Immigrants. Viewed 13.4.2020  SIMHE-Supporting Immigrants in Higher Education in Finland. Viewed 13.4.2020 E-mail interview with Senior Lecturer Anne-Mari Raivio, Metropolia University of Applied Sciences YLE uutiset.5.4.2020. Yli miljoona suomalaista siirtynyt etätöihin koronakriisin aikana - heistä noin puolet haluaa jatkaa etätöissä koronan jälkeenkin. Viewed 13.4.2020