A language-aware Metropolia busts the myth of monolingualism

17.10.2024
Eveliina Korpela

Learning Finnish can significantly enhance the study experience and job opportunities for international students and employees at Metropolia UAS. Many international students choose not to stay in Finland after graduation. Research shows that limited Finnish language skills can hinder their sense of inclusion, affecting workplace well-being, integration, and long-term residency (1). Learning Finnish is crucial for those wishing to stay in Finland. Proficiency in Finnish positively impacts students’ inclusion, well-being, and adaptability (2). In light of these findings, Metropolia has developed language guidelines emphasizing early Finnish language training in degree programmes (3). Even basic Finnish knowledge can be beneficial in daily life and leisure activities. International students often face difficulties securing internships or jobs in Finland. Even in English-speaking environments, situations requiring Finnish can arise, leading to feelings of shame and inferiority. The goal of the language guidelines is not to create a monolingual (Finnish or English) environment but to foster a multilingual Metropolia that embraces evolving language skills: Finnish-speaking students are encouraged to use and practice English more frequently, while international students are supported in learning Finnish alongside their other studies — not just in Finnish language courses, but throughout all their studies. A multilingual Metropolia: a place where everyone feels at home Language-aware thinking takes a respectful and approving attitude towards different languages and forms of language (4). At Metropolia, we encourage lecturers of degree programmes to incorporate multiple languages into their teaching, allowing international students to hear simple, frequently occurring Finnish expressions and routine phrases as part of their teaching in English (e.g., huomenta kaikille, nyt pidetään tauko, haetaan vähän kahvia) and to become familiar with key course concepts in Finnish — and in other languages that exist in the group — as well. When the group translates important concepts into different languages based on the group's linguistic backgrounds, it often reveals various aspects and nuances of the concept and thus deepens the learning experience. For instance, various aspects of ”early childhood education” are illuminated for the students when they collaboratively reflect on the meanings and connotations of the term "education" in different languages, e.g. kasvatus, education, utbildning, educazione, onderwijs. It is also important for international students to have opportunities to participate in language-supported internships and to engage with Finnish workplaces early in their language studies. This experience, supported by an internship pair and a language mentor, would greatly enhance their language acquisition. If there are Finnish speakers within an English-speaking study group, it would be beneficial for them to take an active interest in the Finnish language learning of international students. By doing so, they could provide opportunities for these students to practice Finnish in everyday communication during lunch or coffee breaks. Is it necessary to learn Finnish when everyone in Finland speaks English? If the entire Metropolia community exclusively communicates in English with the language learner from the beginning, there is a risk that the institution itself may inadvertently limit the learner's opportunity to acquire Finnish through authentic interactions (5). By incorporating Finnish into safe, informal interactions, in addition to formal language courses, it becomes easier to gradually extend language use to internships and other professional settings. This approach allows the learner's language skills to develop first in informal, low-stakes situations.Many international professionals who have lived and worked in Finland for an extended period have emphasized that learning Finnish was the key to accessing Finnish culture and achieving true integration. Even when work is conducted smoothly in English, managing everyday life can be significantly more challenging without Finnish language proficiency (6). Many international employees have emphasized that learning Finnish was the key to accessing Finnish culture and achieving true integration. Metropolia plays a pivotal role in supporting language learning The language guidelines highlight the crucial involvement of the higher education community in language learning process. A key aspect of developing language skills is Metropolia's provision of a safe and supportive environment for learners to use and practice Finnish. This is especially significant for students who are proficient in English, as they often face challenges in receiving support for learning Finnish: Finnish speakers tend to switch into English when they recognize that their interlocutor is a fluent English speaker or a language learner. It is essential to provide international students and staff with ample opportunities to practice the language, and they must also seize these opportunities (7).  Successful language learners typically exhibit the following traits: a desire to learn, a positive attitude towards the learning process, and the courage to make and learn from mistakes — language is most effectively acquired through active use. Language is most effectively acquired through active use To facilitate language learning outside the language courses, it is essential that the surrounding community provides opportunities for learners to engage in meaningful interactions in the target language. A significant obstacle to language acquisition, particularly in bachelor programmes, is the absence of meaningful interactional opportunities in Finnish. Also, an ideology that downplays the value of Finnish language often isolates international students in an English-speaking environment, hindering their Finnish language development (8). Making student's language skills and goals visible The language guidelines emphasize the importance of the Language PSP (Personal Study Plan), which is completed collaboratively by the student and their tutor or supervisor (9). This plan outlines the language aspirations and expectations of international students and brings to light the various factors that influence language learning. Finnish, while often regarded as challenging, is not inherently more difficult than many other languages. The primary challenge in acquiring Finnish appears to be the difficulty foreigners face in actively using the language, even within Finland. The language courses, interaction opportunities, and support provided by higher education institutions alone are insufficient to ensure successful language acquisition. Learners themselves must engage with these opportunities, enroll in as many Finnish language courses as possible, and begin using Finnish, even if their proficiency is limited to a few phrases. It is also essential to dispel the myth of perfect language proficiency. None of us achieves perfection in any language; effective communication can occur even with an accent or minor errors. The essential goal is to be understood and to effectively convey one's message. A language-aware Metropolia recognizes the crucial role of language skills in students' integration into Finland and their employment prospects. It is also important to understand that multiple languages can be utilized depending on the context. For instance, courses may be conducted bilingually, and it would be beneficial if, in group assignments, students had the option to submit their work in Finnish, English, or a combination of both. A language-aware Metropolia acknowledges the value of diverse language skills and accepts that English and Finnish may be spoken with various accents and in different ways. Interaction with language learners may require Finnish speakers to slow down their speech and use gestures to facilitate understanding. Although this approach demands some adaptability from Finnish speakers, achieving mutual comprehension in Finnish can be greatly empowering for the language learner. International student, embrace the opportunity to learn Finnish and enhance your life in Finland! Three key considerations for international students learning Finnish:1. Proficiency in Finnish is crucial for securing employment and fully enjoying life in Finland.2. Begin speaking Finnish as early as possible, even if only using basic phrases. Start with routine greetings and simple inquiries to practice listening and speaking. Gradually incorporate more Finnish into your conversations as your skills improve.3. Enroll in as many Finnish language courses as possible and seek out internship opportunities where Finnish is the primary language. Actively request language support and mentors. Although learning Finnish requires considerable effort, it is a worthwhile investment that will yield significant benefits.Metropolia language guidelines in nutshell.More tips and ideas for planning and implementing multilingual situations and learning language in different kind of situations will soon be published on the Metropolia intranet. Stay tuned! Author Eveliina Korpela works as a senior lecturer at Metropolia UAS and as a researcher at the University of Helsinki in a project Multilingual Worklife and Means of Participation. She is currently developing multilingual practices and language learning at work also in Kielibuusti-project. She has co-published numerous Finnish language textbooks and, along with her research team, authored a Guide for a Multilingual Workplace (Monikielisen työyhteisön opas, Alma Talent, 2023). Sources Nikulin, M. 2019. Akateemisen maahanmuuttajan suomen kielen taidon tarve työssä ja arjessa. Lähivõrdlusi. Lähivertailuja, 29, 171–203. http://dx.doi.org/10.5128/LV29.06 Cf. Stilling, E. 2022. Med språket som strategiskt verktyg. Guide till ett språkutvecklande arbetssätt för chefer, HR-personal och beslutsfattare. Tukholma: Föreningen Vård- och omsorgscollege. https://vofront-files.vo-college.se/vofront_files/218c4845-cc38-4a38-84c0-8e88da116abe.p Language guidelines in nutshell. https://www.metropolia.fi/en/about-us/language-guidelines Kielibuusti-hankkeen sivut. (2024) https://www.kielibuusti.fi/en/employers/multilingual-workplace/steps-toward-language-awareness-in-the-workplace Cf. Lønsmann, D. 2015. Language ideologies in a Danish company with English as a corporate language: ‘it has to be English’. Journal of Multilingual and Multicultural Development, 36 (4), 339–356. Lehtimaja, I., Korpela, E., Komppa, J., Kotilainen, L. & Kurhila, S. 2023. Monikielisen työyhteisön opas. Helsinki: Alma Talent. Kirilova, M., & Lønsmann, D. 2020. Dansk – nøglen til arbejde? Ideologier om sprogbrug og sproglæring i to arbejdskontekster i Danmark. Nordand – Nordisk tidsskrift for andrespråksforskning , 15 (1), 37–57. https://doi.org/10.18261/issn.2535-3381-2020-01-03 Intke-Hernandez, M. 2021. Kielenoppija tarvitsee tuekseen kielitietoisuutta ja yhteisiä tekoja. Kieli, koulutus ja yhteiskunta, 12 (6). https://www.kieliverkosto.fi/fi/journals/kieli-koulutus-ja-yhteiskunta-joulukuu-2021/kielenoppija-tarvitsee-tuekseen-kielitietoisuutta-ja-yhteisia-tekoja Kielibuusti-hankkeen sivut. Kieli-HOPS. Language PSP. https://www.kielibuusti.fi/en/learn-swedish/language-learning-tips-and-resources/plan-your-language-learning-with-language-psp

Changing Circumstances: Accessing Resources for Years to Come for Immigrants, Entrepreneurs & Immigrant Entrepreneurs

placeholder-image
27.9.2024
Pamela Spokes

No matter how long you spend in Finland, there will always be new experiences. It is a very similar situation for new entrepreneurs. New situations need new information and solutions. Having lived in Finland for almost  20 years, I know that there are still things that come up where I have absolutely no idea what to do. What I have learned in all these years, is where to start looking for the answer. In the information age, this is one of the most important skills you can have. We don’t need to know all the information at once; in fact, we wouldn’t be able to process all the information even if we heard it. A lot of things are unnecessary until they are necessary. If you arrive in country as a single, independent student, you don’t need to understand the daycare system, and in entrepreneurship, understanding how to take a company internationally is not the first thing you will learn in your entrepreneurial journey. This is the same situation for immigrants and entrepreneurs all over the world. Whole-life Events Just like integration, entrepreneurship is a whole-life event. As an immigrant, no matter what you are doing to subsidise your life, this means two things: You will be creating a whole life for you and your family – not just the hours you study at an institution or work at a job. You will spend your whole life integrating.And in parallel, as an entrepreneur, your time is now not bought by an employer but can now take far more of your daily time to create. You are only stopped by the limits that you impose on yourself. As every new challenge comes your way, you will need to figure out how to address it. Some of the challenges you might find yourself facing as an immigrant are: finding housing accessing healthcare services searching for jobs becoming an entrepreneur finding ways to spend your leisure time learning Finnish or Swedish dealing with emergencies finding and completing further education understanding the primary education system As an entrepreneur, you are seeking help with: concepting an idea testing your ideas learning new software learning how to understand your potential market and customers building a customer base designing and re-designing offers building a website understanding how to utilise different social media channels for selling and brand building accounting deciding which tasks to delegate and which services to buy from others AS previously stated, no one resource will help you in all these situations, understanding where to find these resources that can help you with all of these questions is a very big step in the right direction. Support During Studies When you come to Finland as a student, there is a good chance that you have come alone, and you are ready for all kinds of adventures. You will also be lucky enough to have a general support system that the institution provides. This is great and it can really help you to settle in and find your feet. Then you graduate, a celebratory event which also means big changes in your life. When you are a student there are many services that you do not need to seek outside the institution. It is possible that as an alumnus, you can access certain institutional services, so make sure that you check with your former institution to see what is still accessible for both your immigrant journey and your entrepreneurial one. Staying in Finland After Studying Once you have finished your education, you may be looking for a more permanent job (possibly different than the one you have done while at school if you have been working) or to expand on any entrepreneurial thoughts you may have had during your studies. These, again, are slightly different sets of skills and resources that you will need. A good place to find both information about your new situation in life and even entrepreneurship is the Newcomer’s Guide (pdf) produced by the Cities of Helsinki, Espoo, and Vantaa. The label ‘Newcomer’ is too narrow, in my opinion, for the information that it contains. You definitely need some of this information when you first arrive, but it is helpful to refer to the guide at different stages of your life in Finland. The Newcomer’s Guide also has advice on where to look for different kinds of employment, including entrepreneurship and a review of the startup ecosystem. Being gainfully employed is a huge part of many people’s integration. Sometimes that requires you to start your own company. There is a whole ecosystem in the capital area for this and the guide helps to explain it. In the near future, there will also be an online service that Metropolia UAS and the City of Helsinki are currently developing  that will help aspiring or budding entrepreneurs to find the right path through their entrepreneurial journey. In order to further your understanding of what is currently available to you as an entrepreneur, you can read my previous Various Variables blog post Entrepreneurship – Using Your Skills in Different Ways and this previous blog post by Vejay Nair & Marika Antikainen. My own experience For myself, I reflected on what contexts I have inhabited during these past 20 years in Finland. I have been: a single exchange student (with no dependents) a married person (to a Finn) a degree student a married parent a divorced single parent an unemployed spouse an unemployed single parent a full-time entrepreneur a part-time entrepreneur a temporary employee a full-time employee. It has been quite a journey, but it is one that has new challenges at every bullet point. This diversity and length of experience is also the reason that I feel that I have some insight that can help to guide people in finding the right resources at the right time. All of the situations above have taught me the value of being open and asking for help. Continue To Be Open The common skill that I have cultivated the most being an immigrant and an entrepreneur is to ask for help in order to understand new things. Life is full of things that do not make sense, are just outside of our current skill set, or we need a little time to learn. YouTube videos are a deep resource to anyone who wants to do something new. But outside of online resources, you can ask real people for help to find what you need. Not everyone will be able to help you, but every time you ask, you get a tiny bit closer to the answer. Even if it is just eliminating what is not the answer.

Understanding Finnish Work Culture – Insights for International Jobseekers

21.8.2024
Riia Hoppania

Image: Marjaana Malkamäki, KEKSI. All rights reserved. Navigating the job market in a new country can be a challenging effort. One of the factors that can significantly influence your success as an international job seeker in Finland is understanding of the local work culture. According to the yearly recruitment study done by Duunitori, one of the most important factors influencing recruitment decisions, as in previous years, was how well the candidate fits into the workplace culture (1). Some companies can worry that newcomers do not understand Finnish workplace norms, which can prevent them from recruiting employees with an immigrant background (2). To stand out in the recruitment process, it is important to understand what employers value and expect so that you can bring the right things to the table when you apply for a job. Additionally, understanding the work culture helps you act appropriately and meet expectations throughout the job search process and in the workplace itself. The Main Characteristics of Finnish Work Culture The Finnish work culture can be described as punctual, equal and direct in its communication style. A strong work ethic and practicality are qualities that are highly valued by Finns. Self-direction and honesty are highly demanded, and words carry a lot of weight in Finland. (3,4,5). Punctuality: Finnish society places a high value on punctuality. This applies to everything in society, from public transport to business life. Meetings start exactly at the scheduled time, not a minute past. It is considered rude and unprofessional to be late. Arriving a bit early is always a good practice. This way you will demonstrate respect for others' time and commitment to the job. Equality: According to Finnish law, all kinds of discrimination at workplaces are prohibited. It is illegal to treat people differently because of their religion, gender, sexuality or nationality. Many companies also understand that promoting diversity, equity ja inclusion, i.e. DEI, is not just good for the employees, but also gives a competitive advantage and is good for business. (4) Flat organisational structure: Equality and modesty are deeply embedded in Finnish culture. In most workplaces, the organization is very flat, and people work on a first-name basis, even with their bosses. Titles such as "Sir" or "Madam" are rarely used, whether in person or via email – maintaining a respectful tone is sufficient. Employees at all levels are encouraged to communicate directly with each other, and teamwork and collective problem-solving are common ways of working in Finnish companies. Self-direction and autonomy: Due to the flat organisational structure, employees are encouraged to take the initiative and be responsible for their own tasks and projects. Managers usually trust employees to complete their work independently without constant supervision. Employees are expected to take ownership of their work, motivate themselves, and continuously seek opportunities for improvement. This level of autonomy can be surprising to newcomers. Furthermore, in Finland, making mistakes is not the end of the world or something you need to hide. Learning from your mistakes is highly valued. However, employees should communicate with their managers when they need support or face challenges they cannot solve on their own. Honesty and directness in communication: Finns are known for their honesty and transparency. This direct communication style may sometimes be perceived as rudeness by those from other cultures. Meetings are usually focused on getting straight to the point rather than engaging in small talk and efficiency is valued over politeness and niceties. This can sometimes lead to misunderstandings, especially if the focus is purely on the problems without balancing the message with positive feedback. Finns see it as pragmatic to address issues directly and consider it normal for positive aspects to remain unspoken. Work-life balance: Despite strong work ethics, Finns do not generally appreciate sacrificing personal well-being for work. Many Finnish companies offer flexible working hours, allowing employees to start and finish their workdays at times that suit their personal schedules. (7). Flexible working has been embedded in Finland’s working culture for more than two decades (8). The typical Finnish workday is shorter than in many other countries, with an average of around 7.5 hours. Overtime is not typically expected, and employees are encouraged to leave work on time.   Smoother Integration through Understanding of Cultural Nuance By understanding and adopting the specific features of Finnish working life – from punctuality and flat hierarchies to trust, autonomy, and work-life balance – you will improve your chances of finding a job and succeeding in your new role. Adapting to a new culture can be also a rewarding experience that broadens your professional and personal perspectives. However, it’s important to remember that every company also has its own culture and values. Before applying for a job, carefully read the company's website and job advertisement to understand what is valued in this specific company. Here are a few fail-safe tips that will work in any Finnish company: Be punctual: Always arrive on time or slightly early for meetings and appointments. Communicate openly: If you face any challenges, discuss them openly with your manager. Take initiative: Show proactivity by suggesting improvements and taking charge of your tasks. Treat everyone equally: Show respect to all people, regardless of their title, gender, age, race, political views, or any other aspect of their identity. Appreciate your mistakes: If you make a mistake, admit it, own it and treat it as a learning experience. Understanding the Finnish work culture is a step towards a meaningful career in Finland. Here efficiency meets equality and work is balanced with personal life.   Sources: Duunitori 2024. Kansallinen rekrytointitutkimus 2024. URL: https://duunitori.fi/rekrytointi/rekrytointitutkimus (Accessed 24 July 2024) Yle News 2019. All Points North #39: Breaking into the Finnish job market with Taina Susiluoto and Eve Kyntäjä. Julkaistu 8.2.2019. URL:https://yle.fi/uutiset/osasto/news/all_points_north_39_breaking_into_the_finnish_job_market_with_taina_susiluoto_and_eve_kyntaja/10637383​(Accessed 25 July 2024) InfoFinland 2024. Finnish working life. URL:https://www.infofinland.fi/work-and-enterprise/finnish-working-life (Accessed 24 July 2024) TEK Tekniikan akateemiset. Finnish working culture. URL: https://www.tek.fi/en/services-and-benefits/work-life-in-finland/finnish-work-culture (Accessed 24 July 2024) Raunio, M. & Säävälä, M. 2017. Workaholic or easygoing? Interpretations of National Culture in Industries with Immigrant Workforce in Finland. Finnish Yearbook of Population Research, 51,41–60. DOI: https://doi.org/10.23979/fypr.56873 Niemi, L. 2024. Yhdysvaltalaisoikeiston mollaama henkilöstöpolitiikka on Elisassa ja Nordeassa arkea. Artikkeli. Helsingin Sanomat. Julkaistu 20.7.2024. URL: https://www.hs.fi/talous/art-2000010570150.html (Accessed 24 July 2024) Work in Finland. Work-life balance in Finland. URL: https://www.workinfinland.com/en/why-finland/living-in-finland/work-life-balance/ (Accessed 24 July 2024) Savage, M. 2019. Why Finland leads the world in flexible work. URL: https://www.bbc.com/worklife/article/20190807-why-finland-leads-the-world-in-flexible-work(Accessed 25 July 2024) Author Riia Hoppania works as a Specialist in the Continuous Learning team at Metropolia University of Applied Sciences. She is currently developing career services for Metropolia’s international degree students. Riia has several years of experience working as a Career Coach in Metropolia’s SIMHE services and in different collaboration projects with employment services. She is experienced in coaching job seekers with different backgrounds, especially immigrants with higher education.