Incoming Student Story: Rafał Bartosiak from Poland

The early 2020s were marked by turbulence, and the resulting economic sanctions have profoundly impacted exporting companies around the world. At the same time, groundbreaking advancements in digital infrastructure, such as generative AI and intelligent automation, have sparked debates about regulations governing software and technology export controls in leading nations. These discussions aim to protect competitive advantages and shield nations from emerging threats such as advanced cybercrime and electronic surveillance by foreign entities. As a result, export control restrictions are becoming increasingly complex. I have taken up this topic to help the company that I work for to make sense of these complex regulatory issues.   Challenge: Understanding the Regulatory Framework Given the lack of maturity in multilateral processes and national regulations, companies in the software and technology sectors must proactively prepare for new restrictions and controls. Non-compliance with foreign trade laws can lead to legal, financial, and reputational risks. Moreover, macroeconomic trends, including the global economic shift and rising protectionism, will continue to impact organizations involved in export activities. Ignoring exports, that are intangible in nature, is no longer an option. What the technology industry should have learned from the unprecedented economic sanctions of 2022 and the uncertainties surrounding global treaties is that proactive trade compliance is essential.   Master´s Thesis Offers an Approach My Master’s thesis offers a thorough review of existing knowledge on software technology export controls, regulatory frameworks, and best practices in both the United States (US) and the European Union (EU). This information has been synthesized into a conceptual framework to help co-create an export compliance framework tailored to software offerings. The goal is to mitigate the risk of non-compliance within the sponsor organization and to clarify the roles and responsibilities of stakeholders in the export compliance process. This process involves business conduct due diligence and adherence to export control regulations, which typically cover four main categories: product controls, end-user controls, export destination controls and controls on the actual end-use.  The Wassenaar Arrangement serves as the umbrella for export control regulations. It is a multilateral, non-binding international forum that facilitates the exchange of views and information on international trade in conventional arms and dual-use goods and technologies. The EU and the US have integrated the Wassenaar Arrangement control lists into their legislative frameworks and operational practices. The US has more comprehensive legislation regarding software product-related controls, while the EU has delegated most software-specific regulations to its member states.   Key Considerations in Software Technology  When it comes to software technology classification, important aspects include encryption features and the functionality of software embedded in dual-use classified end products. The US also monitors the re-export of US-made technology in exports outside its borders. Therefore, all software product development should consider both US and EU legislation when working in international markets. A common element across the Wassenaar Arrangement, the US, and the EU concerning software and technology is the inclusion of information security within their respective national regulations.   Solution: A Tool for Export Compliance  Drawing from the information security domain, a tool for further content analysis was selected; the People, Process, and Technology framework introduced by Information Security and Privacy expert Bruce Schneier in 1999. This framework became a foundational concept in cybersecurity, emphasizing that when one element changes, the other two must also adapt to maintain a balanced and effective response to change. Schneier (2013) stressed that security should not solely rely on technology but should also incorporate people and processes into a comprehensive security system. The same principle applies to the export compliance landscape. To prevent confusion regarding Technology terminology in export control regulations, the Technology element was modified in the thesis to represent the actual end product, transforming the framework into the People, Process, and Product (PPP) matrix. During the co-creation process with stakeholders, the PPP elements were evaluated through the four categories of export control. Identified findings and related regulatory aspects were consolidated into a matrix, with each cell color-coded to identify the responsible entity. This matrix was designed as a tool to assist in risk mitigation within the export compliance process for software offerings at the sponsor organization. It aims to verify and monitor software exports and clarify the roles and responsibilities of different stakeholders.   Preparing for the Future To thrive, businesses must accelerate innovation, enhance risk management, and meet increasingly demanding expectations. Effectively designing and managing their people, processes, and product controls during times of change can provide the necessary insight and understanding to achieve these goals. Consequently, companies engaged in the software and technology business should proactively prepare to adopt new restrictions and controls as they are introduced. By doing so, they can navigate the complex landscape of export controls and ensure compliance in an ever-evolving global market.     About the author Aino Herranen is a graduate of Master´s degree program in Business Informatics. Aino has a keen interest in technologies and export compliance, and has selected this area for doing her Master´s thesis.   References:   Herranen, Aino. 2024. Building an Export Compliance Framework: Intangible Technology Transfer – Software offerings. Metropolia University of Applied Sciences. Master’s Thesis. https://www.theseus.fi/handle/10024/856483   Schneier, Bruce. 2013. "People, Process, and Technology". Blog. Pulished 30/01/2013. https://www.schneier.com/blog/archives/2013/01/people_process.html   This document benefited from the use of OpenAI's ChatGPT for grammar and style checks.      

What are drones? And how can they be used now and in the future. By using drones the border could be monitored automatically, post packages could be delivered to recipients using a straight line distance route, cities and fire departments could pre-install drones in every neighborhood to guide their brigades and monitor the situation. Furthermore, drones will be doing many different jobs soon. From manual processes to new technology It is year 2020, and we are facing a global pandemic. When entering to public spaces, we should wear a face mask and, if only possible, reduce our social contacts to a minimum. Whether we like it or not, we are driven to utilize various technology – do online shopping for groceries; order ready-made meals from local restaurants; exercise in front of a PC screen; book an e-doctor appointment, and constantly monitor our smart phone for COVID exposure alerts. Digitalization is already enabling many things to be consumed without leaving our home. But the back-office processes enabling these B2C services are getting busier all the time. In many cases, these processes still require manual steps – for example, in the form of collect and deliver, or collect and grab yourself. Collectors fill in food baskets in grocery stores, and then couriers drive these packages up to the door of our house where they drop them off, often without visible contacts. What if there would be a way to streamline these manual processes with a new technology even further? With drones, maybe? What are drones? Drone, or an Unmanned Aerial Vehicle, is an aircraft without a human pilot inside. It can be remotely piloted or totally autonomous, and be equipped with various other gadgets needed to perform the mission it is designed for. The most common gadget is still being a high-resolution camera known from those leisure drones available from various electronic stores. But that’s not all. There are also commercial drones which are equipped to complete different kinds of use cases and tasks, from lifting and delivery to very specific scenarios such as possibly acting as a mobile cellular network base station in emergency areas. The technology and regulation are starting to mature for long distance BVLOS (Beyond the Visible Line of Sight) operations, which will enable significantly more use cases for drones. How can drones be used? But the future perspective for using drones could be even wider, if we stretch from the private sector services into the needs of the public sector. There are plenty of actors in governmental and municipality sector which might benefit from using drones. For example customs and border forces could monitor the border automatically or from the operations centers, without sending the troops to patrol on the border zone postal offices could deliver packages to recipients using a straight line distance route, without worrying about traffic jams cities and fire departments could pre-install drones in every neighborhood to guide their brigades and monitor the situation already on their way to the emergency site. There are also multiple other opportunities. Drone software for public sector use My Master’s thesis focused on conducting a market analysis of the drone industry in the European public sector context. It was done to support an initiative to develop a drone software for public sector use. Based on the findings, it seems that the business environment is becoming more favorable for emerging technologies and completing those tasks that previously seemed fantastic and far-away, but recently have become vital for the Western society to keep running during the pandemic times in order to support our everyday lives. This change is helped by European wide drone regulation being developed by EU in order to support these new possibilities, as well as the population ageing, and urbanization driving more people to the cities, which brings more pressure on services and the customers closer to these services to be consumed. At the same time, based on CompTIA research from the US market, drone operators are beginning to purchase the drone management-as-a-service (over building the solution from different components by themselves), which might reduce the time-to-market in Europe. This is what we can see as the firm signs of development in this industry, and these signs are only accelerating. Now and in the future Now after completing my studies, it is nice to realize that are we going to see drones doing different job already soon – delivering our medicine form pharmacies, police monitoring mass events and crowd behavior, and central kitchens delivering food to the elderly or handicapped to their homes? There are lots of possibilities, but this time is right for the emerging technologies. So let’s to look into the sky, unless it is something more hidden from our sight. About the author [caption id="attachment_3865" align="alignleft" width="273"] Samuli Kipponen[/caption] Samuli Kipponen is a fresh MBA graduate from Master´s Programme in Business Informatics at Metropolia UAS. Samuli completed his Master´s thesis project for the Innovation Hub at Metropolia UAS focusing on Smart Mobility that started an initiative to develop a drone software for public sector use. The outcome of Samuli´s study is the market analysis for applying for funding for the drone software initiative. References Kipponen, S. (2020). Defining the Market Potential of Industry Specific Drone Software. [PDF] Master´s thesis. Metropolia University of Applied Sciences. CompTIA 2019. The Drone Market: Insights from Customers and Providers. [Online] (Accessed 10th of November 2020) European Commission 2020a. Unmanned Aircraft. [Online] (Accessed 7th of October 2020) Ericsson 2020. Ericsson mobile network-on-a-drone PoC could transform emergency response. [Online] (Accessed 13th of January 2021)

We asked alumni of different fields to share their experiences in working life after graduation. They all have in common a study period at Helsinki Metropolia University of Applied Sciences (or the previous institutions). This is Joanna Szybińska's story. 1.What is your background and how you’re linked to Finland? Journalism - I spent this fabulous year in Finland thanks to Erasmus program. In this time I learned more that during 4 other years at Polish University. (Sorry Warsaw!) 2. What is your current profession and where do you work? I'm the co-owner in private company which I founded with Michał (my husband actually) We are a producer of organic food, in my company I need to do many various things - from idea, to selling and negotiate prices. 3. How did you get there? How was your career path? Firstly, during my studies I managed one of the biggest coffee shops in Warsaw. This experience - which I still use every day - helped me do get some gastronomy project for Italians. They wanted me to open and manage Italian (Sicilian) restaurant in the city center in Warsaw. But (happily) they were undecided about each location I suggested for them (basically today in this places are the most know restaurants in Warsaw. After 6 months I quit this job and decided to sell Michał's mom's book about herbs. I worked at home, cooperating with herbal stores and sell on Polish alternative to e-bay. In this time, we decided to prepare first herbal blend and sell it with books. So after 3 months we had our first 'tea' product. In this time also Michał finished his adventure with tv advertising company (his story is also very interesting, because he get this job only thank's to our Finnish adventure. Our courses in Stadia and everything we learned in this time - and he tells almost everyday that those Erasmus time saved his life! And it's so true. So! Now my (our) company is 4,5 years old, we attend to different market exhibitions like EXPO etc. and sell around the country. Have quite a lot of products. 4. How do you find labour markets at the moment based on your experiences? Luckily I was saved from long term searching job. My first big job - in coffee shop - I found very quickly, head-hunter found me for Italians and then own company. But I can say, that every every day, I need all my experiences, which I get before. All my gastronomy knowledge (we still need all hygienic etc. law regulations), managing people, accountant staff and experience from Finland - presentations, working with different people, Photoshop courses - which I use everyday (!) for advertising my products and finally - next week we are starting with short videos - which we will be able to edit only thank's to Stadia time. 5. Based on your own experiences, what have been the most important lessons you’ve learned so far? It's a very hard question, but I think that it would be 'not to be too nice to people'. I hate that, but in my business I have only bad experiences about that. And it's not about being a woman - because Michał has the same problem. You just need to be assertive and not too nice - other way workers are going to lose this 'good distance', contractors want bigger discounts etc. I learned that my 'being nice for everybody' policy is not working anymore! I need to fight with myself everyday - to remember about that and on the other hand - not to lose this 'being nice' part of myself - which is very important to me and help me to be "ME". Now it's reserved for family and closest friends :) 6. If you think your current field of trade, what is/are the hardest for women to tackle? Or does gender have any meaning at all? I'm sure that gender has a huge meaning here. I hadn't many problems - I noticed that in business I have got many male attributes and even it's easier to me to talk with guys. But my experience is also that, that women are unprofessional - I need to say... Men as well, but it's very hard to find (maybe that's only my market/country/contractors) well prepared woman. Usually they (girls) make a lot of mistakes (p. ex. prices), are unprepared about information about their companies, products etc. Also it was hard to find female workers to our office - to find them professional, focused, full of energy and enthusiasm. Sorry all woman around the world, but my experiences are that they think they smile nice and everything is done. But it doesn't work that way. But - to make this story a little bit sweeter… I'm very proud to be a woman in business! I am able to make deals with guys but on the other hand - when it's needed - for example during some huge usefulness controls from government etc. I let myself to be 'a woman' and don't know some small things. 7. How do you want to encourage those willing to have your position at the moment? How can they get there, too? Everyone can get wherever he wants! The most important thing is - to do what you love. To take 10 favorite things like 'working with people/working with my husband (in my situation) /design/selling/traveling etc. And find your dreamed job. If it's 7/10 noted points - it's quite close to happiness. Don't accept bullshit in your life. If something makes you angry all the time - change that. Other way - you won't be happy - and only happy people can make good things. Please find more about the company at Joanna’s website in Polish or basic version in English in English